On Site Account Co-ordinator in Stoke-on-Trent

Location:
Dordon, Tamworth Salary:
£32,000 per annum Job Type:
Full-time, Permanent – Monday – Friday Company:
Accept Recruitment Ready to take ownership of a busy on-site recruitment operation? Accept Recruitment is looking for a driven, organised and people-focused
On-Site Account
Co-ordinator
to join our team in
Dordon, Tamworth
. This is a fantastic opportunity for someone who enjoys working in a fast-paced recruitment environment, building strong client relationships and managing a large temporary workforce. You will become the key point of contact for one of our valued clients, working closely with our Industrial Team and Account Manager to ensure we consistently deliver an excellent service. The role combines
client management, recruitment, workforce planning, compliance and day-to-day operational management , so no two days will be the same. What You'll Be Doing As our On-Site Account Co-ordinator, you will take ownership of the day-to-day recruitment operation for the account, including: Building a strong, professional and trusted relationship with the client Maintaining regular daily communication with client contacts and temporary workers Understanding weekly workforce requirements and ensuring bookings are successfully fulfilled Recruiting, screening and registering candidates Building and maintaining a strong candidate pool ready for upcoming site tours and inductions Organising and supporting site tours, inductions and new starter onboarding Allocating workers to the correct vacancies and assignments Preparing assignment information and client confirmations in line with audit requirements Managing new starter satisfaction checks and supporting worker retention Managing temporary worker attendance, absence and holiday processes Motivating and supporting the workforce to achieve high standards Ensuring payroll information is accurate and completed on time Monitoring advertising responses and supporting recruitment through social media and other channels Managing and maintaining accurate information within our CRM and recruitment systems Monitoring daily KPIs and preparing monthly statistics and performance information Resolving client and worker queries quickly and professionally Compliance & On-Site Management You will also ensure that our operation maintains the highest standards of compliance, including: Ensuring all temporary workers have valid Right to Work documentation Ensuring all onboarding and worker documentation is accurate and compliant Maintaining PPE records and completing weekly PPE stock checks Supporting appropriate PPE controls and deductions where applicable Ensuring Health & Safety procedures are followed at all times – site tour and induction process Participation in client meetings Working in accordance with relevant legislation, company procedures and professional standards What We're Looking For We are looking for someone who is confident taking ownership and enjoys working with both clients and people. You'll ideally have: Previous recruitment, on-site or workforce management experience Strong communication and relationship-building skills Excellent organisation and time-management skills The ability to manage multiple priorities in a fast-paced environment A proactive, solutions-focused approach Confidence dealing with clients and temporary workers at all levels The ability to work towards KPIs, deadlines and operational targets Strong problem-solving skills Good Microsoft Office skills, particularly Excel, Word and PowerPoint A positive, ambitious and results-driven attitude The ability to work independently while remaining part of a wider team Essential Requirements Flexibility around working hours when required by the operation Willingness and flexibility to travel when required Why Join Accept Recruitment? At Accept Recruitment, we believe successful recruitment is built around strong relationships, excellent service and understanding both our clients and our people. This is an opportunity to take real ownership of an important client account while being supported by an experienced recruitment and operations team. You'll have the opportunity to develop your career, build your account management experience and progress within a growing recruitment business. If you're organised, ambitious, great with people and enjoy the challenge of keeping a busy recruitment operation running smoothly,
we'd love to hear from you. To Apply If you're interested in this role and meet the above criteria, please
apply today with your CV. Please note:
We may close this vacancy early if we receive a high volume of suitable applications. If you have not heard from us within 14 days of applying, unfortunately your application has not been successful on this occasion. Accept Recruitment is acting as an
employment business
in relation to this vacancy. We are recognised as one of the leading recruitment agencies in Leicester. If this role isn't quite right for you, please visit our website to view our other opportunities across
warehousing, driving and other temporary and permanent roles . Equal Opportunities Accept Recruitment is an
equal opportunities recruiter . We welcome applications from all suitably qualified candidates regardless of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic.
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