At a Glance
- Tasks: Manage key customer accounts and ensure top-notch service and delivery.
- Company: Established Birmingham-based manufacturer with a strong reputation.
- Benefits: Competitive salary, pension, healthcare, and comprehensive benefits package.
- Other info: Opportunity to build long-term partnerships and grow within a supportive environment.
- Why this job: Be the vital link between customers and teams, driving success and satisfaction.
- Qualifications: Experience in account management, engineering or manufacturing background preferred.
The predicted salary is between 38000 - 45000 Β£ per year.
Account Manager Machining 50,000 DOE Days Pension + Healthcare + Benefits package Are you an experienced Account Manager with a background in engineering or manufacturing?
A well-established, birmingham based manufacturer is looking for a confident relationship-builder to take ownership of our key customer accounts and act as the vital link between our customers and our internal teams.
The Role As Account Manager, you ll be the primary point of contact for our strategic accounts, building long-term partnerships and ensuring customer expectations around service, delivery and quality are consistently met.
You ll work closely with engineering, production, planning and quality teams to keep orders on track and customers informed every step of the way.
What You ll Be Doing * Owning the commercial relationship for a portfolio of key customer accounts * Leading regular customer review meetings covering performance, delivery and quality * Working cross-functionally with engineering, production, planning and quality to ensure customer requirements are delivered * Monitoring orders and programme progress, proactively resolving risks or delays * Managing communications on order status, schedules and delivery updates * Supporting contract review, identifying growth opportunities within existing accounts * Handling customer queries and complaints p...
Senior Account Manager employer: Accept Recruitment
Accept Recruitment is an excellent employer, offering a dynamic work culture that prioritises employee development and satisfaction. With competitive salaries, paid travel, and comprehensive training opportunities, employees can thrive in their roles while working on diverse projects across various client sites in Reading. Join us to be part of a supportive team that values your expertise and fosters professional growth.