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- Tasks: Lead eCommerce strategies and enhance customer experiences in a dynamic retail environment.
- Company: Join a leading online retailer in the Vape & CBD industry with over 5 years of success.
- Benefits: Earn up to £50,000PA, enjoy 20 + 8 days holiday, and access ongoing training.
- Why this job: Make a real impact by innovating eCommerce solutions and leading a passionate team.
- Qualifications: 10+ years in management with proven eCommerce expertise and a knack for innovation.
- Other info: Full-time role in Leicester with excellent career growth opportunities.
The predicted salary is between 42000 - 58000 £ per year.
Location: Leicester
Salary: Up to £50,000PA
Monday - Friday / Full time / 40 Hour week / 20 + 8 Days Holiday / Ongoing training and development opportunities
Accept Recruitment Ltd are delighted to be supporting our client who is a leading online retailer within the Vape & CBD industry, established for over 5+ years, they are in search of an experienced and driven Head of E-commerce.
Key Responsibilities:
- Develop and implement eCommerce strategies to meet business goals and targets
- Align eCommerce strategy with overall company objectives in collaboration with senior management
- Set and monitor key performance indicators for team and business performance
- Create an eCommerce roadmap/strategy for web and IT Development, scoping requirements, and overseeing delivery
- Responsible for purchasing product setup, manufacturer/distributor communication, shipping, and pricing (landed costs)
- Responsible for all branding and marketing activity, such as solutions for retail and trade
- Oversee SEO activities, liaising with Ram and other SEO companies to ensure technical and on-page optimisation is reviewed and carried out
- Own the customer experience on the eCommerce platform, ensuring seamless navigation, efficient checkout, and top-tier customer support
- Manage and act on customer feedback loops to enhance user experience and satisfaction
- Manage, mentor, and train teams across eCommerce, development, and content to meet business goals
- Lead and manage the e-commerce team, overseeing daily operations
- Oversee the design, functionality and performance of the eCommerce platform, ensuring seamless user experiences
- Lead regular audits of the website using analytics tools to identify pain points and opportunities for improvement
- Work closely with development teams to ensure platform scalability, security and responsiveness
- Review and adopt advanced tools (e.g., AI, Chatbots, AR) to enhance the eCommerce experience
- Manage Shopify apps, reviewing performance and minimising unnecessary costs
- Lead initiatives for custom developments, such as back-end systems or custom apps, to improve efficiency and provide a competitive edge
- Manage Amazon and eBay platforms, ensuring timely product listings, account health and maintenance, and FBA shipments
- Coordinate with marketing teams to launch product promotions, seasonal sales and new product lines
- Ensure brand consistency across digital marketing channels and the website
Key Requirements:
- Proven experience in a similar role
- Over 10 years' experience in management, with strong ability to lead, mentor and collaborate across teams and departments
- Proven capability to innovate and adapt to emerging trends
- Expertise in digital tools, marketing platforms, and eCommerce solutions
What you’ll get in return:
- Up to £50,000PA
- Monday - Friday
- 40 Hour week
- 20 + 8 Days Holiday
- Ongoing training and development
If you’re an experienced leader with strong technical knowledge and a passion for developing teams, we’d love to hear from you.
Location: Leicester
Contract Type: Full-time, permanent
To Apply: If you are interested in this position and meet the criteria, please apply today with your CV. For further details, contact the Accept Recruitment team.
Please note: We may close this vacancy early if we receive a high number of suitable applications. If you have not heard from us within 14 days of applying, please assume your application has not been successful on this occasion.
Accept Recruitment is acting as an employment agency in relation to this vacancy. We are recognised as one of the leading recruitment agencies in Leicester. If this role isn’t quite right for you, please visit our website to explore other permanent and temporary opportunities across various sectors.
Equal Opportunities: Accept Recruitment is an equal opportunities recruiter. We welcome applications from all suitably qualified candidates regardless of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic.
Head of E-commerce in Leicester employer: Accept Recruitment
Contact Detail:
Accept Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of E-commerce in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, especially those who might know about openings. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your e-commerce projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s e-commerce strategies and recent developments. Tailor your answers to show how your experience aligns with their goals—this will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Head of E-commerce in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of E-commerce role. Highlight your experience in eCommerce strategies, team management, and digital tools. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in eCommerce and how you can contribute to our growth.
Showcase Your Leadership Skills: Since this role involves managing teams, make sure to highlight your leadership experience. We love seeing how you've mentored others and driven results in previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you can explore other opportunities while you're there!
How to prepare for a job interview at Accept Recruitment
✨Know Your E-commerce Inside Out
Before the interview, make sure you’re well-versed in the latest e-commerce trends and technologies. Familiarise yourself with the company’s current strategies and think about how you can contribute to their goals. This will show your genuine interest and expertise.
✨Prepare Your Success Stories
Have a few specific examples ready that showcase your leadership skills and successful projects in e-commerce. Think about times when you developed strategies, improved customer experiences, or led teams to achieve targets. These stories will help illustrate your capabilities.
✨Understand the Customer Journey
Be prepared to discuss how you would enhance the customer experience on the e-commerce platform. Consider aspects like seamless navigation and efficient checkout processes. Showing that you prioritise customer satisfaction will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your strategic thinking. Inquire about their current challenges in e-commerce or how they measure success. This not only shows your interest but also helps you gauge if the role is the right fit for you.