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- Tasks: Lead eCommerce strategy and drive growth in a dynamic online retail environment.
- Company: Join a leading retailer in the Vape & CBD industry with over 5 years of success.
- Benefits: Earn up to £50,000, enjoy 20 + 8 days holiday, and access ongoing training.
- Why this job: Make a real impact by shaping the future of eCommerce and enhancing customer experiences.
- Qualifications: 10+ years in management with proven eCommerce expertise and team leadership skills.
- Other info: Full-time role in Leicester with excellent career development opportunities.
The predicted salary is between 50000 - 50000 £ per year.
Location: Leicester
Salary: Up to £50,000
Monday - Friday / Full time / 40 Hour week / 20 + 8 Days Holiday / Ongoing training and development opportunities
Accept Recruitment Ltd are delighted to be supporting our client who is a leading online retailer within the Vape & CBD industry, established for over 5+ years, they are in search of an experienced and driven Head of E-commerce.
Key Responsibilities:
- Develop and implement eCommerce strategies to meet business goals and targets
- Align eCommerce strategy with overall company objectives in collaboration with senior management
- Set and monitor key performance indicators for team and business performance
- Create an eCommerce roadmap/strategy for web and IT Development, scoping requirements, and overseeing delivery
- Responsible for purchasing product setup, manufacturer/distributor communication, shipping, and pricing (landed costs)
- Responsible for all branding and marketing activity, such as solutions for retail and trade
- Oversee SEO activities, liaising with Ram and other SEO companies to ensure technical and on-page optimisation is reviewed and carried out
- Own the customer experience on the eCommerce platform, ensuring seamless navigation, efficient checkout, and top-tier customer support
- Manage and act on customer feedback loops to enhance user experience and satisfaction
- Manage, mentor, and train teams across eCommerce, development, and content to meet business goals
- Lead and manage the e-commerce team, overseeing daily operations
- Oversee the design, functionality and performance of the eCommerce platform, ensuring seamless user experiences
- Lead regular audits of the website using analytics tools to identify pain points and opportunities for improvement
- Work closely with development teams to ensure platform scalability, security and responsiveness
- Review and adopt advanced tools (e.g., AI, Chatbots, AR) to enhance the eCommerce experience
- Manage Shopify apps, reviewing performance and minimising unnecessary costs
- Lead initiatives for custom developments, such as back-end systems or custom apps, to improve efficiency and provide a competitive edge
- Manage Amazon and eBay platforms, ensuring timely product listings, account health and maintenance, and FBA shipments
- Coordinate with marketing teams to launch product promotions, seasonal sales and new product lines
- Ensure brand consistency across digital marketing channels and the website
Key Requirements:
- Proven experience in a similar role
- Over 10 years' experience in management, with strong ability to lead, mentor and collaborate across teams and departments
- Proven capability to innovate and adapt to emerging trends
- Expertise in digital tools, marketing platforms, and eCommerce solutions
What you'll get in return:
- Up to £50,000 PA
- Monday - Friday
- 40 Hour week
- 20 + 8 Days Holiday
- Ongoing training and development
If you're an experienced leader with strong technical knowledge and a passion for developing teams, we'd love to hear from you.
Location: Leicester
Contract Type: Full-time, permanent
To Apply:
If you are interested in this position and meet the criteria, please apply today with your CV. For further details, contact the Accept Recruitment team.
Please note: We may close this vacancy early if we receive a high number of suitable applications. If you have not heard from us within 14 days of applying, please assume your application has not been successful on this occasion. Accept Recruitment is acting as an employment agency in relation to this vacancy.
We are recognised as one of the leading recruitment agencies in Leicester. If this role isn't quite right for you, please visit our website to explore other permanent and temporary opportunities across various sectors.
Equal Opportunities: Accept Recruitment is an equal opportunities recruiter. We welcome applications from all suitably qualified candidates regardless of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic.
Head of E‑commerce Strategy & Growth in Leicester employer: Accept Recruitment
Contact Detail:
Accept Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of E‑commerce Strategy & Growth in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your e-commerce strategies and successes. This is a great way to demonstrate your expertise and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by researching the company thoroughly. Understand their e-commerce platform, recent initiatives, and challenges they face. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Head of E‑commerce Strategy & Growth in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of E-commerce role. Highlight your experience in eCommerce strategy and team management, as these are key for us. Use specific examples that align with the job description to show how you can meet our needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for eCommerce and how your background fits with our goals. Be sure to mention any innovative strategies you've implemented in the past that could benefit us.
Showcase Your Achievements: Quantify your achievements where possible. If you've led a team to increase sales or improve customer satisfaction, let us know the numbers! This helps us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore other opportunities while you're there!
How to prepare for a job interview at Accept Recruitment
✨Know Your E-commerce Inside Out
Before the interview, dive deep into the company's e-commerce strategies and their current market position. Familiarise yourself with their website, product offerings, and any recent news or changes in the industry. This will help you speak confidently about how you can contribute to their growth.
✨Showcase Your Leadership Skills
As a Head of E-commerce, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples from your past experiences where you've successfully managed teams, implemented strategies, or improved performance. Highlight your collaborative approach and how you align team goals with company objectives.
✨Be Ready to Discuss KPIs
Understanding key performance indicators is crucial for this role. Be prepared to discuss which KPIs you believe are essential for measuring e-commerce success and how you've used data analytics in previous roles to drive decisions. This shows that you're results-oriented and data-driven.
✨Innovate and Adapt
The e-commerce landscape is always changing, so be ready to talk about how you've adapted to emerging trends and technologies. Share specific examples of tools or strategies you've implemented, like SEO improvements or customer experience enhancements, that have made a significant impact on your previous companies.