Job Title: Senior IT Technician Location: Birmingham & Willenhall ( 2 site travel required) Salary: £38,000 - £45,000 Job Type: Permanent, Full Time The Role A well-established engineering and manufacturing group operating across multiple UK sites, is looking for a Senior IT Technician to take ownership of their Group IT environment. This is a hands-on leadership role covering around 120 users, blending day-to-day technical delivery with strategic infrastructure planning, cybersecurity ownership, and vendor management. You'll be the primary escalation point for all infrastructure matters, working across on-premise and cloud environments to keep the business running securely and efficiently. Key Responsibilities * Own and maintain IT infrastructure across all UK sites – servers, endpoints, networking and cloud tenancy * Lead cybersecurity controls: MFA, endpoint protection, patch management and vulnerability remediation * Maintain and test backup and disaster recovery processes * Provide 2nd/3rd line support as the primary escalation point * Manage Microsoft 365, Entra ID (Azure AD), Intune and Exchange Online * Administer Windows Server, Active Directory, Group Policy, DNS and DHCP * Oversee network infrastructure – firewalls, VLANs, VPNs, Wi-Fi and site connectivity * Support and optimise ERP/MRP systems and manufacturing integrations * Manage third-party IT providers, contracts, licensing and procurement * Lead IT projects such as migrations, network refreshes and system upgrades * Maintain IT documentation, asset registers and network diagrams * Translate technical risk and investment needs into commercial reports for leadership What We're Looking For * 5+ years in a hands-on IT infrastructure role * Minimum 2 years in a lead/senior capacity with service ownership * Strong knowledge of Windows 10/11, Microsoft 365, networking (TCP/IP, DNS, DHCP), Active Directory/Azure AD, and security (antivirus, MFA, patching) * CompTIA Network+/Security+ essential * Full UK driving licence and willingness to travel between sites * ITIL Foundation, Cyber Essentials Plus, ISO 27001/NIST exposure desirable * Experience with ERP/MRP platforms (SAP Business One, Epicor, Infor, Sage) and MES/SCADA integrations advantageous * Backup/DR tools (e.g. Veeam) and virtualisation (VMware/Hyper-V) a plus * Basic PowerShell scripting for automation (nice to have) Why Apply? This is an opportunity to take real ownership of infrastructure for a growing multi-site engineering group, with genuine influence over technology strategy, security posture and future acquisition readiness. Apply: Click apply and one of our qualified consultants will be in touch
Senior IT Technician in Birmingham employer: Accept Recruitment
Accept Recruitment is an excellent employer, offering a dynamic work culture that prioritises employee development and satisfaction. With competitive salaries, paid travel, and comprehensive training opportunities, employees can thrive in their roles while working on diverse projects across various client sites in Reading. Join us to be part of a supportive team that values your expertise and fosters professional growth.
