ServiceNow Lead Developer – AI-Driven ITOM/CSM Lead (London)

ServiceNow Lead Developer – AI-Driven ITOM/CSM Lead (London)

Full-Time On-site
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Accenture in London is seeking a ServiceNow Lead Developer to drive the design, development and delivery of complex ServiceNow solutions across ITSM, ITOM, CSM and IRM. You will lead architectural decisions, mentor development teams, and ensure governance and best practices while delivering scalable integrations with REST, SOAP and Flow Designer.

The role includes AI-enabled capabilities like Now Assist and Agentic AI, plus strong stakeholder management and client-facing leadership.

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ServiceNow Lead Developer – AI-Driven ITOM/CSM Lead (London) employer: Accenture

Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.

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Contact Details:

Accenture Recruitment Team