At a Glance
- Tasks: Ensure network stability and integrity while supporting client operations.
- Company: Accenture, a global leader in professional services and innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for personal growth.
- Other info: Dynamic role with on-call responsibilities and excellent career advancement potential.
- Why this job: Join a team that values impact and innovation in technology.
- Qualifications: Experience in networking, Cisco certification, and ITIL qualification preferred.
The predicted salary is between 45000 - 55000 £ per year.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes.
- Investigate and help resolve issues on customer’s network and IT environment using agreed troubleshooting methodologies.
- Manage network support cases to enable fast resolution that exceeds our customers’ expectations.
- Support and take ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Participate in the on-call and shift rota; this is an onsite delivery-based role.
Experience within information security/technology focused on networking.
- Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas.
- Experience of using ticketing systems and use of monitoring and management tools.
- ITIL qualification desirable.
- Full clean driving license is preferable.
