At a Glance
- Tasks: Ensure the stability of networks and resolve technical issues for a leading client.
- Company: Join a national team supporting Accenture Aero & Defence Space clients.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Other info: Dynamic role with on-call responsibilities and potential for career advancement.
- Why this job: Make a real impact in network operations and enhance your tech skills.
- Qualifications: Experience in networking, Cisco certifications, and problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The role is part of a national team providing national and international support to the Accenture Aero & Defence Space client.
Responsibilities
- Ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services by planning, designing, and developing LANs and WANs across the organization.
- Install, monitor, maintain, support, and optimize all network hardware, software, and communication links.
- Analyse and resolve network hardware and software problems in line with the client Service Management processes, ensuring issues are resolved in a timely and accurate fashion in alignment with SLA targets.
- Plan and execute in-depth technical activity; influence the direction of activities/plans and provide technical insight and guidance to others.
- Investigate and help resolve issues on the customer’s network and IT environment using agreed troubleshooting methodologies.
- Manage network support cases to enable fast resolution that exceeds customer expectations.
- Ensure accurate recording of all cases using the company’s ticket management tool and close within agreed timeframes.
- Use the central document repository to share knowledge across the team and enable best practices.
- Support and take ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Support the wider team with knowledge sharing via knowledge base communications (emails, how-to guides, etc.) and contribute at team meetings.
- Participation in the on-call and shift rota; this is an on-site delivery-based role.
- Adhere to security requirements and approvals as applicable to client operations (BPSS and SC security clearances as required).
Qualifications
- Experience within information security/technology focused on networking.
- Cisco switching & wireless; Cisco Security including ASA firewalls and ISE.
- Cisco certification including CCNP or multiple CCNAs across network technologies/areas.
- Proven experience in incident management, service request management and problem solving.
- Experience using ticketing systems and monitoring/management tools.
- Ability to communicate effectively and build relationships to understand client requirements.
- Ability to deliver against deadlines and SLA targets; ability to take ownership of an issue or task and see it through to completion.
- Desirable: ITIL qualification.
- Driving license (full, clean) preferred.
- Experience with Palo Alto, Check Point, Firewall Orchestration (as applicable).
- BPSS and SC security clearance requirements may apply, including 5 years of continuous UK address history at application.
Note: This description focuses on the role responsibilities and essential qualifications for Network Operations Engineer. Promotional content and company-wide marketing language have been omitted to maintain focus on the job-specific information.
Locations
Network Engineer, Consultant - Newport employer: Accenture
As a Network Engineer Consultant at our Newport location, you will be part of a dynamic team dedicated to supporting the Accenture Aero & Defence Space client. We pride ourselves on fostering a collaborative work culture that encourages professional growth through continuous learning and knowledge sharing, while also offering competitive benefits and a commitment to work-life balance. Join us to make a meaningful impact in a role that not only challenges you but also rewards your contributions in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer, Consultant - Newport
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Accenture, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Accenture
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Accenture. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Network Engineer, Consultant - Newport
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Accenture insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Accenture that you’re committed to staying ahead in the game.
How to prepare for a job interview at Accenture
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Accenture to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Accenture.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
