At a Glance
- Tasks: Join our team to ensure top-notch network operations and support for clients.
- Company: Leading tech firm in the Aero & Defence Space sector.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Must be a British national with 5 years continuous UK address history.
- Why this job: Make a real impact by maintaining critical network services and solving complex issues.
- Qualifications: Experience in networking, Cisco certifications, and strong problem-solving skills.
The predicted salary is between 40000 - 55000 € per year.
Flexibility and mobility are required to deliver this role to provide the first-class services we are known for. This role requires British nationals only. The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client.
The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participating in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLAs.
Key Responsibilities:
- Plan and execute in-depth technical activity.
- Influence the direction of activities/plans and provide technical insight and guidance to others.
- Investigate and help resolve issues on customer’s network and IT environment using agreed troubleshooting methodologies.
- Manage network support cases to enable fast resolution that exceeds our customers’ expectations.
- Ensure accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.
- Use the central document repository to ensure knowledge sharing across the team and enable best practice.
- Support and take ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Support the wider team with knowledge sharing via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.
- Participate in the on-call and shift rota; this is an onsite delivery-based role.
Skills & Experience:
- Experience within information security/technology focused on networking.
- Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.
- Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas.
- Proven experience in incident management, service request management, and problem solving.
- Experience of using ticketing systems and use of monitoring and management tools.
- Ability to communicate effectively and build relationships to understand client requirements.
- Ability to deliver against deadlines and agreed SLA targets.
- Ability to take ownership of an issue or task and see it through to completion.
Set yourself apart:
- Full clean driving license is preferable.
Locations
Network Engineer in Newport, Wales employer: Accenture
As a Network Engineer at our company, you will be part of a dynamic and supportive team dedicated to delivering exceptional services in the Aero & Defence Space sector. We pride ourselves on fostering a collaborative work culture that encourages professional growth through continuous learning and development opportunities, while also offering competitive benefits and a flexible working environment. Join us in a role that not only challenges you technically but also allows you to make a meaningful impact on national and international projects.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer in Newport, Wales
✨Tip Number 1
Network Engineers, listen up! When you're out there networking (pun intended), make sure to connect with professionals in the field. Attend industry events or join online forums where you can chat with others and learn about job openings that might not be advertised.
✨Tip Number 2
Don’t underestimate the power of a good LinkedIn profile. We recommend showcasing your skills, certifications, and experiences related to networking. Engage with content relevant to your field and connect with recruiters who are looking for talent like yours!
✨Tip Number 3
When you land an interview, be ready to demonstrate your problem-solving skills. Prepare to discuss specific scenarios where you've tackled network issues. This will show potential employers that you can handle the pressure and deliver results under tight deadlines.
✨Tip Number 4
Finally, don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for talented Network Engineers like you. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Network Engineer in Newport, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Engineer role. Highlight your experience with Cisco technologies, incident management, and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about networking and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled network issues in the past. We’re all about finding solutions, so let us know how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Accenture
✨Know Your Networks
Make sure you brush up on your knowledge of LANs, WANs, and wireless networks. Be ready to discuss specific technologies you've worked with, especially Cisco products like ASA firewalls and ISE. Showing that you understand the technical details will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled network issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your problem-solving abilities and how you manage incidents effectively.
✨Familiarise Yourself with the Company
Research the company’s operations, especially their work in the Aero & Defence Space sector. Understanding their mission and values will allow you to tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Communication
Since building relationships is key in this role, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with clients and colleagues alike, which is crucial for success in a Network Engineer position.
