Business Analyst - Newcastle in Newcastle Emlyn

Location: Newcastle

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.

Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week.

Responsibilities

• Support discovery activities by helping define problems, exploring solution options, and assessing feasibility, risks, and dependencies.
• Apply business analysis tools and techniques to assess processes and support the definition of fit‑for‑purpose business and technology solutions.
• Work closely with business and technology stakeholders to support functional & non‑functional requirements identification, elicitation, and validation.
• Support the development of solution designs by producing clear and accurate artefacts including functional designs, process flows, sequence diagrams, business rules, and product backlog items.
• Analyse business and operational data to support insights, validate assumptions, and inform solution and delivery decisions.
• Contribute to business impact assessments to understand the implications of proposed changes across affected areas.
• Support business readiness activities for implementations, including input into operational readiness and transition planning.
• Assist with change activities by contributing to communications and training materials to support adoption.
• Collaborate with cross‑functional teams including product, UX/UI, developers, testers, DevOps, and live services throughout the Software Development Lifecycle.
• Participate in Agile ceremonies and contribute to backlog refinement ensuring backlog items are ready for development and test.
• Identify and elevate risks, dependencies, and constraints in a timely manner.
• Develop a working understanding of key technical elements such as APIs, databases, and system integration concepts.
• Operate effectively in a customer‑facing role, taking ownership of assigned deliverables with appropriate supervision.
• Advocate and contribute to the delivery of AI‑enabled solutions that support improved outcomes for clients.
• Identify and apply opportunities to improve delivery efficiency and day‑to‑day ways of working through the practical use of AI.

Qualifications

• Strong foundational business analysis skills, including requirements elicitation, analysis, documentation, validation, and ongoing management across the delivery lifecycle.
• Ability to understand business problems and change needs, and translate these into clear, structured, and actionable requirements.
• Experience producing a range of business analysis artefacts, including user stories, functional and non‑functional requirements, process flows, business rules, and data requirements.
• Working knowledge of structured analysis and solution design techniques such as UML, BPMN, process modelling, and impact assessment.
• Ability to analyse business and operational data to support requirements validation, identify trends, and highlight risks, assumptions, or data quality issues.
• Experience engaging with a wide range of business and technical stakeholders to build shared understanding, manage expectations, and support successful delivery.
• Exposure to supporting business impact assessments, with an understanding of the implications of change across people, process, data, and technology.

Technical & Specialist Experience

• Experience supporting technology‑enabled or digital delivery initiatives, ideally within complex or regulated environments (e.g., Public Sector).
• Working understanding of system integration concepts, APIs, and data flows.
• Familiarity with enterprise platforms or cloud technologies such as AWS, Azure, Salesforce.
• Awareness of UX principles and exposure to wireframing tools such as Figma or Balsamiq.
• Curiosity about emerging technologies such as GenAI and how they may support business solutions and optimise working practices.
• Demonstrated understanding of how AI can transform businesses and solutions.
• Exposure to benefits realisation or transition into live service environments.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.