At a Glance
- Tasks: Join us as a Network Operations Engineer, ensuring network stability and integrity.
- Company: Accenture is a global leader in professional services, driving innovation and inclusion.
- Benefits: Enjoy competitive salary, remote work options, and opportunities for skill development.
- Why this job: Be part of a diverse team making a real impact on clients and communities.
- Qualifications: Cisco certification (CCNP or CCNA) and experience in networking are essential.
- Other info: This role requires on-site presence and participation in shift rotations.
The predicted salary is between 36000 - 60000 £ per year.
Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience)
Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application.
The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.
In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes. Investigate and help resolve issues on customer’s network and IT environment using agreed troubleshooting methodologies.
Manage network support cases to enable fast resolution that exceeds our customers’ expectations. Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre. Participation in the on-call and shift rota, this is an onsite delivery-based role.
Experience within information security/technology focused on networking. Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas. Experience of using ticketing systems and use of monitoring and management tools. ITIL qualification desirable. Full clean driving license is preferable.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences.
Locations
Network Operations Engineer - Shifts employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer - Shifts
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description, such as Cisco certifications and ITIL qualifications. This will not only help you understand the role better but also allow you to speak confidently about your relevant experience during any discussions.
✨Tip Number 2
Network with current or former employees of Accenture, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved network issues or improved network performance. Having concrete examples ready will demonstrate your problem-solving skills and your ability to exceed customer expectations.
✨Tip Number 4
Since this role involves shift work and on-call responsibilities, be ready to express your flexibility and commitment to these requirements. Highlight any previous experience you have with shift work or managing urgent network issues outside of regular hours.
We think you need these skills to ace Network Operations Engineer - Shifts
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Network Operations Engineer. Familiarise yourself with the key skills required, such as experience in networking, Cisco certifications, and knowledge of ITIL.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your networking expertise, any certifications you hold, and your experience with ticketing systems and monitoring tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Accenture's core values, and provide specific examples of how you've successfully managed network operations in the past.
Check Security Clearance Requirements: Ensure you meet the BPSS and SC security clearance requirements by confirming your continuous UK address history for the last five years. This is crucial for your application to be considered.
How to prepare for a job interview at Accenture
✨Understand the Role
Make sure you have a solid grasp of what a Network Operations Engineer does. Familiarise yourself with LAN, WAN, and wireless network services, as well as the specific responsibilities mentioned in the job description.
✨Showcase Your Certifications
Highlight your Cisco certifications, especially CCNP or CCNA. Be prepared to discuss how these qualifications have equipped you to handle the technical challenges of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved network issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Teamwork and Communication
Accenture values collaboration and communication. Be ready to discuss how you've worked effectively in teams and communicated complex technical information to non-technical stakeholders.