Solution Architect - Salesforce CMT (S&P/High Tech) in London

Location: London, UK

Salary: Competitive salary and package dependent on experience

Level: Senior Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.

About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability.

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all key industries.

What we are looking for:

• We are seeking an experienced and articulate Solution Architect specialising in the Salesforce CMT sector, with a focus on Software & Platforms/High-Tech.
• The ideal candidate will have a strong background in the industry, front-office transformation and a deep experience of how to leverage Salesforce for value in these sectors.
• You will know how to use Salesforce to creatively design, explain, prototype and implement solutions for your client’s unique challenges.

As a Solution Architect, you will:

• Clearly be able to articulate the solution to senior stakeholders and demonstrate effective objective handling.
• Design and implement Salesforce solutions using core product offerings such as Agentforce Sales, Agentforce Revenue Management, Agentforce Service and Data360.
• Lead client stakeholders to gather process and translate them into technical solutions.
• Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments.
• Ensure solutions are scalable, secure, and aligned with industry best practices.
• Keep informed about the latest Salesforce features and updates by engaging with Salesforce.
• Gain additional skills in solutioning, project management and client engagement through practical experience and training.
• Embed AI into your thinking when building out industry solutions.
• Be comfortable operating as a solution architect in a pre-sales environment (including solution shaping and delivery estimation and planning).

We are looking for experience in the following skills:

• Extensive experience with Salesforce core offerings including Agentforce Sales, Revenue Management, Service, and Data 360.
• The ability to act as a trusted advisor to clients, providing guidance, thought leadership and best practice to drive tangible outcomes.
• Proven hands-on experience leading technical engagements through architecting, designing, building, and delivering integrated solutions on Salesforce.
• Experience addressing key architecture concerns (scalability, performance, security, availability, etc.) in the context of Salesforce.
• Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills.
• A background in consulting or leading teams is required.
• Relevant Salesforce certifications (e.g., Salesforce Application Architect, Salesforce Certified Platform Developer, Applicable Accredited Professional Certifications, Agentforce Specialist).

Set yourself apart:

• Software & Platforms/High-Tech-specific knowledge and experience leveraging leading Salesforce and ecosystem industry solutions.
• Understand and articulate how Agentforce and AI is affecting the industry and how you’ve used AI to deliver value.
• Salesforce Application Architect, System Architect or equivalent industry Architect certifications.
• Active Salesforce community participation and contributions.

What’s in it for you:

• At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
• Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Closing Date for Applications: 31/05/2025

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.