Accenture Song, part of Accenture, is seeking a Salesforce Service Cloud Lead to drive customer service transformation in the UK, with London or Manchester locations. The role targets senior management level, blending strategy, technology and operating model redesign to deliver large-scale programs.
You will shape service cloud architectures, lead pre-sales and engage CIOs and platform leaders to deliver innovative omnichannel solutions leveraging Agentforce and AI.
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Salesforce Service Cloud Lead β UK Transformation Leader in London employer: Accenture
Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.