Monitoring Tools Support Specialist in London
Monitoring Tools Support Specialist

Monitoring Tools Support Specialist in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and implement monitoring tools like Dynatrace to optimise performance.
  • Company: Join a pioneering tech firm leading the AI infrastructure revolution.
  • Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
  • Why this job: Be part of a high-performance team making a real impact in AI technology.
  • Qualifications: Experience with monitoring tools and strong problem-solving skills required.
  • Other info: Exciting career growth in a fast-paced, innovative setting.

The predicted salary is between 36000 - 60000 Β£ per year.

Location: UK (London - must be willing to travel to client sites throughout the UK on an ad hoc basis)

Salary: Competitive salary and package (Depending on level of experience)

Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we’re building a high-performance compute operations team in London. Our work will be sensitive, secure, 24x7 and on the most up-to-date high density compute stacks available. Our opportunity is foundational to sovereign AI and national interest. We are recruiting for all levels across the TechOps stack and seek candidates who can be cleared to SC, willing to work shifts, have experience of technical operations work and have either the high performance compute skills or a proven track record in adopting new skillsets. This position involves participation in an on-call rotation, shared across the wider team. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.

Key Responsibilities:

  • Manage monitoring configurations and familiar with Tools such as Dynatrace, NetBox, Vertiv.
  • Possess in-depth understanding of the Dynatrace license model and its application.
  • Execute hands-on implementation and deployment of Dynatrace across customer environments.
  • Configure and customize Dynatrace as per organizational and project-specific requirements.
  • Manage complete Dynatrace deployment lifecycles in complex customer settings.
  • Integrate Dynatrace with various ITSM, CI/CD, and QA/performance testing tools.
  • Maintain detailed documentation for resolved issues, workflows, and Dynatrace configurations.
  • Share knowledge and mentor peers, develop Dynatrace usage guidelines and best practices.
  • Troubleshoot monitoring platform related incidents.
  • Producing high quality implementation scripts, test plans and change controls for all monitoring changes.
  • Maintain Observability Frameworks: Integrate monitoring, logging, and tracing for cloud- and on-premises systems.
  • Maintain Data Integration & Ingestion: Manage scalable systems to collect and ingest data from multiple sources via APIs and SNMP Traps.
  • Custom Solutions: Develop dashboards and reporting views that provide clear, actionable insights.
  • Monitor, analyse, and fine tune monitoring metrics addressing bottlenecks or inefficiencies.

Required Skills:

  • Tooling Expertise: Use Prometheus, Grafana, and Dynatrace for data collection, visualisation, and deep-dive analysis.
  • Proficiency in Prometheus, Grafana, and Dynatrace.
  • Strong knowledge of API design, data modelling, and pipelines.
  • Experience with automation, monitoring platforms, and scripting languages (e.g., Python, PowerShell, Bash, Terraform and Ansible) to enhance operational efficiency.
  • Strong communication and collaboration.

Job Qualifications:

  • Experience in monitoring tools with hands-on expertise in Dynatrace or similar tools.
  • Strong experience in enterprise environments with performance monitoring and optimization.
  • Familiarity with DevOps tools, CI/CD pipelines, and automation frameworks.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Strong communication and client-facing skills.

Monitoring Tools Support Specialist in London employer: Accenture

Accenture is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a focus on cutting-edge AI compute technologies, employees benefit from competitive salaries, comprehensive training, and opportunities for professional growth within a supportive team culture. The company's commitment to national interest projects ensures that your work will be meaningful and impactful, making it an ideal place for those seeking a rewarding career in tech operations.
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Contact Detail:

Accenture Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Monitoring Tools Support Specialist in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions and scenarios related to monitoring tools. Get comfy with your Dynatrace knowledge, as you'll want to showcase your expertise when it counts!

✨Tip Number 3

Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar.

✨Tip Number 4

Check out our website for the latest job openings. We’re always looking for talented individuals like you, and applying directly through us can give you a better chance of landing that dream role!

We think you need these skills to ace Monitoring Tools Support Specialist in London

Dynatrace
Prometheus
Grafana
API Design
Data Modelling
Scripting Languages (Python, PowerShell, Bash, Terraform, Ansible)
Monitoring Platforms
Automation Frameworks
Performance Monitoring
Troubleshooting Skills
Analytical Skills
Communication Skills
Collaboration Skills
Documentation Skills
Client-Facing Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Monitoring Tools Support Specialist role. Highlight your experience with Dynatrace, Prometheus, and Grafana, and don’t forget to mention any relevant projects or achievements that showcase your skills.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your willingness to travel and work shifts, as these are key aspects of the job.

Show Off Your Technical Skills: In your application, be specific about your technical skills and experiences. Mention any hands-on implementation you've done with monitoring tools and how you've integrated them into existing systems. This will help us see your practical knowledge in action!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to apply directly!

How to prepare for a job interview at Accenture

✨Know Your Tools Inside Out

Make sure you’re well-versed in Dynatrace, Prometheus, and Grafana. Brush up on their functionalities and how they integrate with ITSM and CI/CD tools. Being able to discuss your hands-on experience with these tools will show that you’re not just familiar but truly knowledgeable.

✨Showcase Your Problem-Solving Skills

Prepare to discuss specific incidents where you’ve troubleshot monitoring platform issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your analytical skills and how you approach complex problems.

✨Understand the Company’s Mission

Research Accenture and their partnership with AI compute pioneers. Understand their focus on high-performance compute operations and how your role as a Monitoring Tools Support Specialist fits into their broader goals. This will help you align your answers with their mission during the interview.

✨Be Ready for Technical Questions

Expect technical questions related to monitoring configurations and deployment lifecycles. Prepare to explain how you would manage Dynatrace deployments in complex environments. Practising these scenarios will help you feel more confident and articulate during the interview.

Monitoring Tools Support Specialist in London
Accenture
Location: London

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