L3 Storage & Backup Engineer, Associate Manager in London

Location: UK (London - must be willing to travel to client sites throughout the UK on an ad hoc basis)

Salary: Competitive salary and package (Depending on level of experience)

Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavour, we’re building a high-performance compute operations team in London. Our work will be sensitive, secure and on the most up-to-date high density compute stacks available. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.

Key Responsibilities:

• Design, deploy, and maintain enterprise storage systems, SAN/NAS solutions, and backup environments to meet organizational needs.
• Develop and implement robust backup policies, retention schedules, and disaster recovery plans, ensuring minimal data loss and rapid restoration capabilities.
• Conduct regular system audits, performance tuning, and capacity planning to optimize storage availability and scalability.
• Monitor and manage NOC (Network Operations Centre) operations related to storage and backup, ensuring incidents are resolved within SLA targets.
• Collaborate with cross-functional teams including networking, server, security, and application stakeholders to deliver integrated, reliable services.
• Oversee patch management, upgrades, and decommissioning of legacy storage and backup infrastructure.
• Document architecture, configurations, procedures, and incident resolutions for compliance and knowledge transfer.
• Root cause analysis for storage or backup-related incidents.

Required Skills:

• Proven technical expertise in enterprise storage technologies (e.g., Dell EMC, NetApp, HPE), SAN/NAS administration, and backup solutions (e.g., CommVault, Veeam, Veritas).
• Exposure and knowledge of VAST technology.
• Strong understanding of networking, server platforms, and operating systems (Windows and Linux environments).
• Advanced analytical and troubleshooting skills, with the ability to diagnose and resolve complex data storage and backup issues.
• Experience with automation tools, monitoring platforms, and scripting (e.g., PowerShell, Python) to streamline storage and backup operations.
• Excellent communication and collaboration skills, with experience working across technical and non-technical teams.
• Familiarity with compliance requirements and best practices for data protection, retention, and disaster recovery.
• Relevant industry certifications such as Dell EMC Proven Professional, NetApp Certified, HPE ASE, Veeam Certified Engineer (VMCE), or equivalent.
• ITIL Foundation or higher certification is preferred.
• NVIDIA DLI or other certifications in emerging data and AI infrastructure are a plus.

About Accenture:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement:

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.