AI Delivery Lead: Customer Experience Platform in London

AI Delivery Lead: Customer Experience Platform in London

London Full-Time 80000 - 100000 Β£ / year (est.) No working from home possible
Accenture

At a Glance

  • Tasks: Lead the design and delivery of AI experiences in customer platforms.
  • Company: Join Accenture Song, a leader in innovative tech solutions.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on collaboration and innovation.
  • Why this job: Shape the future of AI in customer experience and mentor aspiring engineers.
  • Qualifications: Experience in AI engineering and strong leadership skills.

The predicted salary is between 80000 - 100000 Β£ per year.

Accenture Song is seeking an AI Delivery Tech Lead to drive production-grade AI experiences in enterprise-scale customer platforms.

You will lead hands-on CCaa S/AI design, build, and delivery across London and client sites, shaping scalable, observable, and compliant solutions.

You will mentor engineers, contribute to thought leadership in production AI engineering, and collaborate with Strategy, Experience Designers and Forward Deployed Engineers.

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AI Delivery Lead: Customer Experience Platform in London employer: Accenture

Accenture is an exceptional employer, offering a dynamic work culture in London that fosters innovation and collaboration. With competitive benefits like 30 days of vacation, access to fitness classes, and private medical insurance, employees are supported in achieving a healthy work-life balance while also having ample opportunities for professional growth and development within the rapidly evolving field of AI.

Accenture

Contact Details:

Accenture Recruitment Team

We think you need these skills to ace AI Delivery Lead: Customer Experience Platform in London

AI Design
CCaaS
Production AI Engineering
Scalable Solutions
Observability
Compliance
Mentoring