Overview
In this role you will help clients design, build, and scale agentic commerce ecosystems by integrating Generative AI and agentic capabilities into ecommerce. You will work within Accenture Song to shape commerce strategies, operating models, and technology roadmaps, partnering with cross-functional teams. You drive meaningful client outcomes through hands-on workshops, target state designs, and delivery of high‑quality artefacts. This opportunity lets you influence the future of ecommerce with AI-driven personalisation, autonomous merchandising, and enhanced customer engagement.
Pay / Benefits
- Up to 30 days of leave per year
- 3 extra volunteering days annually
- flexible work policies
- pension plan with financial wellbeing support
- private healthcare and mental wellbeing support
- Employee Assistance Programme and career development
Responsibilities
- Understand client challenges and translate needs into commercially grounded ecommerce solutions across strategy, operations, and technology
- Lead interviews, workshops, and co-creation sessions with stakeholders of varying seniority
- Apply knowledge of commerce tech (platforms, search, merchandising, data systems) to support platform-agnostic decisions
- Shape and deliver commerce transformation programs including current and target state designs and roadmaps
- Lead delivery workstreams and produce high-quality deliverables with inputs from related streams
- Adopt AI tooling as a core part of daily work, leveraging LLMs and agentic platforms to accelerate delivery
- Hands-on exploration of emerging tools and agentic platforms to rapidly prototype client ideas
- Contribute to Accenture points of view and client-ready assets to advance the firm’s position in agentic commerce
Key requirements
- ~4 years of professional experience in consulting with commerce exposure or in an industry commerce role
- Good understanding of ecommerce strategy and digital commerce and knowledge of key players and platforms
- Working knowledge of commerce operations (trading, fulfilment, merchandising, tech-operations link)
- Familiarity with commerce tech landscape and depth in at least one or two areas (Shopify or Commercetools, search, merchandising, PIM, CMS)
- Demonstrable interest in agentic commerce and AI through strategic work or POVs
- Active day-to-day use of AI tooling (LLMs and agentic platforms) in current work
- Strong communication skills for client presentations and senior stakeholder narratives
- strong communication
- problem solving
- collaboration across multi-disciplinary teams
- commerce platforms (Shopify, Commercetools)
- search and merchandising
- PIM and CMS
Agentic Commerce Consultant in London employer: Accenture
Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.
