Customer Identity and Access Management (CIAM) ConsultantLocation: London/UK WideCareer Level: Specialist As a CIAM Consultant, you will...Partner with clients to design and implement secure, seamless Customer Identity & Access Management (CIAM) solutionsTranslate business and customer experience needs into scalable technical designs supporting millions of usersCollaborate with cross-functional teams — including engineers, architects, and business stakeholders — to deliver impactful digital identity solutionsAdvise clients on CIAM best practices, regulatory requirements, and emerging identity trendsDrive innovation by exploring modern authentication approaches (e.g. biometrics, passwordless, AI-driven fraud detection) to enhance user trust and securityContribute to complex digital identity and IAM programmes, working across global teams and diverse industry sectorsSupport internal initiatives, shaping CIAM offerings, innovation, and go-to-market strategies across the practiceWho we are: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
Essential SkillsStrong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identityHands-on experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar)Proven experience delivering technology solutions in consulting or client-facing environmentsAbility to translate complex technical concepts into clear, business-friendly languageUnderstanding of data privacy regulations (e.g. GDPR, UK Data Protection Act) and their impact on customer identity solutionsStrong analytical and problem-solving skills, with the ability to assess challenges and propose effective solutionsWell-organised with the ability to manage and support delivery across multiple or complex workstreamsDesirable Skills: Experience with modern identity and security approaches (e.g. Zero Trust, adaptive authentication, API security)Familiarity with frameworks and standards (e.g. ISO 27001, NIST, COBIT)Experience integrating CIAM platforms into wider enterprise environmentsExposure to cloud platforms, APIs, or directory services (e.g. Active Directory)Strong stakeholder management skills and ability to build trusted client relationshipsWhat's in it for youAt Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 - 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. RROOTS #LI-EU #LI-MP
Customer Identity and Access Management (CIAM) Consultant in Leeds employer: Accenture
Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.
