L3 Service Engineer

L3 Service Engineer

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As an L3 Service Engineer, you'll maintain applications and resolve incidents while developing new features.
  • Company: Join a forward-thinking tech company that values innovation and teamwork across global teams.
  • Benefits: Enjoy opportunities for skill development, remote work options, and a collaborative work culture.
  • Why this job: This role offers hands-on experience in cutting-edge technology and the chance to make a real impact.
  • Qualifications: You need to be an experienced full stack engineer with skills in Microsoft, Azure, .net, and C#.
  • Other info: Dell Boomi experience is a plus, so bring your enthusiasm and tech-savvy skills!

The predicted salary is between 36000 - 60000 £ per year.

Location: Newcastle Upon Tyne

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.

Note: The above information relates to a specific client requirement

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

As a team:

Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients.

You\’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you\’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

In our team you will learn:

  • How to provide solutions to real world problems across a variety of industries.
  • How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
  • How best to develop your skills and hone your talents within an innovative technology environment

As a L3 Service Engineer, you will:

  • Hold responsibility for the maintenance of applications, Incident and Problem investigation and resolution.
  • Development of new features, optimisations, and continuous service improvement initiatives.
  • Work with a blended team based in the UK and India.

Qualifications

The following skills and experience are essential for this role:

  • Experienced full stack engineer, capable of providing technical support for multiple applications on various technologies.
  • Looking for an enthusiastic and self-sufficient individual interested in building new technology skills to provide service continuity and prioritise work based on live service events.
  • ITLv3 or v4 certified
  • Technology development and fix experience confident in working across multiple technologies including Microsoft and Azure application services, integrations, .net, C#.
  • DevOps experience with working in controlled environments, with automated deployments and source control.

Set yourself apart:

  • Dell Boomi experience is desirable

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients

L3 Service Engineer employer: Accenture

Join a forward-thinking company that values innovation and continuous improvement, where as an L3 Service Engineer, you will thrive in a collaborative environment with teams across the UK and India. We offer competitive benefits, a strong focus on employee development, and opportunities to enhance your technical skills in a dynamic technology landscape. Experience a culture that encourages creativity and rewards initiative, making it an ideal place for those seeking meaningful and impactful work.
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Contact Detail:

Accenture Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land L3 Service Engineer

✨Tip Number 1

Familiarize yourself with the latest trends in full stack engineering, especially focusing on Microsoft and Azure application services. This will not only enhance your technical knowledge but also show your commitment to staying updated in a rapidly evolving tech landscape.

✨Tip Number 2

Gain hands-on experience with DevOps practices, particularly in automated deployments and source control. Consider contributing to open-source projects or personal projects that utilize these technologies to demonstrate your practical skills.

✨Tip Number 3

If you have the opportunity, try to get familiar with Dell Boomi, as it’s a desirable skill for this role. Online courses or tutorials can be a great way to quickly build your knowledge in this area.

✨Tip Number 4

Highlight any experience you have working in blended teams or across different geographical locations. Emphasizing your ability to collaborate effectively with teams in the UK and India can set you apart from other candidates.

We think you need these skills to ace L3 Service Engineer

Full Stack Development
Technical Support
Incident Management
Problem Resolution
Application Maintenance
Feature Development
Service Improvement Initiatives
Microsoft Technologies
Azure Application Services
.NET Framework
C# Programming
DevOps Practices
Automated Deployments
Source Control Management
Dell Boomi

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your experience as a full stack engineer. Detail your technical support capabilities across various technologies, especially Microsoft and Azure application services, .net, and C#.

Showcase Your Skills: Clearly outline your DevOps experience, particularly in controlled environments with automated deployments and source control. Mention any specific tools or methodologies you are familiar with.

Demonstrate Enthusiasm for Learning: Express your eagerness to develop new technology skills. Share examples of how you've proactively learned or adapted to new technologies in the past.

Tailor Your Application: Customize your CV and cover letter to reflect the job description. Mention your experience with incident and problem investigation, as well as any continuous service improvement initiatives you've been involved in.

How to prepare for a job interview at Accenture

✨Showcase Your Full Stack Expertise

Be prepared to discuss your experience as a full stack engineer. Highlight specific projects where you provided technical support across various applications and technologies, especially those related to Microsoft and Azure.

✨Demonstrate Problem-Solving Skills

Since the role involves incident and problem investigation, come ready with examples of how you've successfully resolved complex issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Highlight Your DevOps Experience

Discuss your familiarity with automated deployments and source control. Be specific about the tools and processes you've used, and how they contributed to service continuity and efficiency in your previous roles.

✨Express Enthusiasm for Continuous Learning

The company values individuals who are eager to develop new technology skills. Share your passion for learning and any recent courses or certifications you've pursued, particularly in areas like Dell Boomi or other relevant technologies.

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