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- Tasks: As an L3 Service Engineer, you'll maintain applications and resolve incidents while developing new features.
- Company: Accenture is a global leader in professional services, driving innovation across various industries.
- Benefits: Enjoy 25 days vacation, private medical insurance, and extra leave for charity work!
- Why this job: Join a vibrant team, learn cutting-edge tech, and grow your career in an innovative culture.
- Qualifications: You need to be an experienced full stack engineer with ITLv3 or v4 certification.
- Other info: Flexibility is key; you may need to work onsite with clients occasionally.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle Upon Tyne
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application.
Note: The above information relates to a specific client requirement
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
As a team:
Our Advanced Technology Centre is a thriving technology and innovation hub from where we deliver high quality services to a number of private and public sector clients.
You\’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you\’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
In our team you will learn:
- How to provide solutions to real world problems across a variety of industries.
- How to help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
- How best to develop your skills and hone your talents within an innovative technology environment
As a L3 Service Engineer, you will:
- Hold responsibility for the maintenance of applications, Incident and Problem investigation and resolution.
- Development of new features, optimisations, and continuous service improvement initiatives.
- Work with a blended team based in the UK and India.
Qualifications
The following skills and experience are essential for this role:
- Experienced full stack engineer, capable of providing technical support for multiple applications on various technologies.
- Looking for an enthusiastic and self-sufficient individual interested in building new technology skills to provide service continuity and prioritise work based on live service events.
- ITLv3 or v4 certified
- Technology development and fix experience confident in working across multiple technologies including Microsoft and Azure application services, integrations, .net, C#.
- DevOps experience with working in controlled environments, with automated deployments and source control.
Set yourself apart:
- Dell Boomi experience is desirable
What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L3 Service Engineer (Newcastle Upon Tyne)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Azure, .NET, and C#. Having hands-on experience or projects showcasing your skills in these areas can significantly boost your chances.
✨Tip Number 2
Network with current or former employees of Accenture, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience with DevOps practices, particularly around automated deployments and source control. Being able to articulate your understanding and experience in these areas will set you apart from other candidates.
✨Tip Number 4
Since the role involves working with a blended team across different locations, highlight any previous experience you have in remote collaboration or working with international teams. This shows your adaptability and communication skills.
We think you need these skills to ace L3 Service Engineer (Newcastle Upon Tyne)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the L3 Service Engineer position. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience as a full stack engineer and any specific technologies mentioned in the job description, such as Microsoft, Azure, .NET, and C#. Provide examples of how you've successfully maintained applications and resolved incidents.
Address Security Clearance Requirements: Since the role requires BPSS and SC security clearance, ensure you clearly state your continuous UK address history for the past five years in your application. This will help avoid any delays in the hiring process.
Show Enthusiasm for Learning: Accenture values individuals who are eager to learn and grow. In your application, express your enthusiasm for developing new technology skills and your interest in working within an innovative environment. Mention any relevant training or certifications, such as ITIL v3 or v4.
How to prepare for a job interview at Accenture
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an L3 Service Engineer. Familiarise yourself with the technologies mentioned in the job description, such as Microsoft, Azure, .NET, and C#. This will help you answer technical questions confidently.
✨Showcase Your Experience
Prepare to discuss your previous experience as a full stack engineer. Be ready to provide examples of how you've handled incident and problem resolution, as well as any development of new features or service improvements you've implemented.
✨Demonstrate Your Enthusiasm for Learning
Accenture values individuals who are eager to learn and grow. Be prepared to talk about how you stay updated with new technologies and your willingness to develop new skills, especially in a collaborative environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the technologies used, and the projects you might be working on. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
