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- Tasks: Lead a team delivering IT infrastructure outsourcing services to clients globally.
- Company: Accenture is a top global professional services firm focused on innovation and inclusion.
- Benefits: Enjoy 30 days vacation, private medical insurance, and extra days for charity work.
- Why this job: Join a vibrant culture that values diversity and offers boundaryless career opportunities.
- Qualifications: Experience in client management, IT operations, and leadership across distributed teams required.
- Other info: Flexibility is key; onsite work with clients is part of the role.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Salary: Competitive
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values include Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity.
As a team:
- We are one of the world's leading providers of IT outsourcing services.
- You will lead a team to deliver IT infrastructure outsourcing services to our clients using the power of our global delivery network.
- You will learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career forward.
In our team, you will learn:
- To provide and lead world-class IT outsourcing solutions across various industries.
- To lead teams from Accenture’s global delivery network to deliver innovative solutions for our clients.
- How to use the latest delivery tools and methods to maximize the value of our services.
As an Infrastructure Operations Delivery Lead, you will be:
- Responsible for the end-to-end delivery of infrastructure outsourcing services to clients.
- Engaged in day-to-day client stakeholder management to ensure successful service delivery and value realization.
- Managing the commercial and financial health of the delivery supported by our team of specialists.
- Leading people across our global delivery network to support their personal growth.
We are looking for experience in the following skills:
- Senior client and customer stakeholder management.
- Leadership and management of geographically distributed IT operations teams.
- IT service management knowledge such as ITIL, with experience in IT service desk and frontline operations.
- Experience with IT operations across data centers, public cloud, and end-user compute technologies.
- Commercial and financial acumen regarding contracts with clients and third-party providers.
Set yourself apart:
- Ability to thrive and lead under pressure to resolve complex problems.
- Developing long-lasting stakeholder relationships based on trust.
- Proven history of continuous learning and applying new technologies.
- A passion for leading and developing people.
What’s in it for you:
At Accenture, besides a competitive salary, you will have an extensive benefits package including 30 days’ vacation, private medical insurance, and 3 extra days off annually for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be onsite requirements with clients and partners to enable top-tier service delivery.
Closing Date for Applications - June 14th, 2025
Accenture reserves the right to close the role earlier if a suitable candidate is found.
We are an equal opportunities employer and welcome applications from all sections of society, regardless of race, religion, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other legally protected characteristic.
Infrastructure Outsourcing Delivery Lead (London) employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Outsourcing Delivery Lead (London)
✨Tip Number 1
Familiarise yourself with Accenture's core values and culture. Understanding their commitment to inclusion, diversity, and client value creation will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Accenture, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in IT outsourcing and service management. Being knowledgeable about current technologies and methodologies will demonstrate your passion and readiness for the role.
✨Tip Number 4
Prepare to discuss your leadership experiences in detail. Be ready to share specific examples of how you've managed teams and resolved complex problems, as this is crucial for the Infrastructure Outsourcing Delivery Lead position.
We think you need these skills to ace Infrastructure Outsourcing Delivery Lead (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Infrastructure Outsourcing Delivery Lead position. Tailor your application to highlight relevant experience in IT service management, client stakeholder management, and leadership.
Craft a Compelling CV: Your CV should clearly showcase your experience in managing IT operations and leading teams. Use specific examples that demonstrate your ability to deliver innovative solutions and manage commercial aspects effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for leading and developing people, as well as your commitment to continuous learning. Mention how your values align with Accenture's core values, such as inclusion and diversity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this managerial role.
How to prepare for a job interview at Accenture
✨Understand Accenture's Values
Before your interview, take some time to familiarise yourself with Accenture's core values such as inclusion, diversity, and integrity. Be prepared to discuss how these values resonate with your own experiences and how you can contribute to their culture.
✨Showcase Your Leadership Skills
As an Infrastructure Outsourcing Delivery Lead, you'll need strong leadership abilities. Prepare examples from your past where you've successfully led teams, managed projects, or resolved conflicts. Highlight your experience in managing geographically distributed teams.
✨Demonstrate Client Management Experience
Client stakeholder management is crucial for this role. Be ready to share specific instances where you've built and maintained strong relationships with clients, ensuring successful service delivery and value realisation. This will show your understanding of the importance of client satisfaction.
✨Discuss Your Technical Knowledge
Familiarise yourself with IT service management concepts like ITIL, as well as your experience with data centres, public cloud, and end-user compute technologies. Be prepared to discuss how you've applied this knowledge in previous roles to drive efficiency and innovation.
