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- Tasks: Lead a team delivering IT infrastructure outsourcing services to clients globally.
- Company: Accenture is a top global professional services firm focused on innovation and inclusion.
- Benefits: Enjoy 30 days vacation, private medical insurance, and extra leave for charity work.
- Why this job: Join a vibrant culture that fosters growth, innovation, and diverse thinking.
- Qualifications: Experience in client management, IT operations, and leadership across distributed teams required.
- Other info: Flexibility needed for onsite client engagement; competitive salary offered.
The predicted salary is between 43200 - 72000 £ per year.
Location: London
Salary: Competitive
Career Level: Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.
As a team:
- We are one of the world's leading providers of IT outsourcing services.
- You will be leading a team to deliver IT infrastructure outsourcing services to our clients using the power of our global delivery network.
- You will learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities.
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.
In our team you will learn:
- To provide and lead world class IT outsourcing solutions across a variety of industries.
- To lead teams from Accenture’s unparalleled global delivery network to deliver ground-breaking innovation for our Clients.
- How to use the latest delivery tools and methods to maximise the value of our services.
As an Infrastructure Operations Delivery Lead, you will be:
- Responsible for the end to end delivery of infrastructure outsourcing services to an end client.
- Engaged in day to day client stakeholder management to ensure services are delivered successfully and provide the intended value.
- Managing the commercial and financial health of the delivery supported by our team of functional specialists.
- Leading people across our global delivery network to support their personal growth.
We are looking for experience in the following skills:
- Senior client and customer stakeholder management.
- Leadership and management of geographically distributed IT operations teams.
- IT service management acumen such as ITIL with experience of IT service desk and frontline operations.
- Experience of IT operations across a range of data centre/public cloud and end user compute technologies.
- Commercial and financial acumen with regard to the management of contracts with end clients and third-party providers.
Set yourself apart:
- Ability to thrive and lead under pressure to tackle and resolve complex problems.
- Develop long lasting stakeholder relationships based on trust.
- Proven history of continuous learning and application of new technologies.
- A passion for leading and developing people.
What’s in it for you:
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners.
Closing Date for Applications - June 14th 2025. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Infrastructure Delivery Lead employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Delivery Lead
✨Tip Number 1
Familiarise yourself with Accenture's core values and culture. Understanding their commitment to inclusion, diversity, and innovation will help you align your approach during interviews and discussions, showcasing how you embody these principles.
✨Tip Number 2
Network with current or former employees of Accenture, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends in IT outsourcing and infrastructure management. Being knowledgeable about cutting-edge tools and methods will demonstrate your commitment to continuous learning and your ability to lead innovative solutions.
✨Tip Number 4
Prepare examples of your experience in managing geographically distributed teams and client relationships. Highlighting your leadership skills and ability to thrive under pressure will set you apart as a strong candidate for this role.
We think you need these skills to ace Infrastructure Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT outsourcing and leadership. Use keywords from the job description, such as 'stakeholder management' and 'IT service management', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and developing people. Mention specific examples of how you've tackled complex problems and built long-lasting stakeholder relationships in previous roles.
Showcase Your Skills: Clearly outline your skills related to IT operations, commercial acumen, and service management. Provide concrete examples of your experience with data centre technologies and cloud services to strengthen your application.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail.
How to prepare for a job interview at Accenture
✨Understand Accenture's Values
Before your interview, take some time to familiarise yourself with Accenture's core values such as inclusion, diversity, and integrity. Be prepared to discuss how these values resonate with your own experiences and how you can contribute to their culture.
✨Showcase Your Leadership Skills
As an Infrastructure Delivery Lead, you'll be expected to manage teams effectively. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations, and highlight your ability to foster personal growth among team members.
✨Demonstrate Client Management Experience
Client stakeholder management is crucial for this role. Be ready to share specific instances where you've built strong relationships with clients, resolved conflicts, or delivered value through effective communication and service delivery.
✨Highlight Your Technical Acumen
Given the technical nature of the role, ensure you can discuss your experience with IT service management, data centre operations, and cloud technologies. Be prepared to explain how you've applied new technologies in previous roles to drive innovation and efficiency.
