At a Glance
- Tasks: Manage and optimise network operations for a leading global professional services company.
- Company: Join Accenture, a top-tier firm known for innovation and inclusion.
- Benefits: Competitive salary, career growth, and a supportive work culture.
- Other info: On-site role in Portsmouth with opportunities for national and international support.
- Why this job: Make a real impact in the tech world while working with cutting-edge networking technologies.
- Qualifications: Experience in networking, Cisco certifications, and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
hackajob is collaborating with Accenture to connect them with exceptional professionals for this role. The Network Operations Engineer is accountable for the successful operations and support of the Client Network and underlying infrastructure. The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client.
The Network Engineer's role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes, ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLAs.
Key Responsibilities:
- Plan and execute in depth technical activity.
- Influencing the direction of activities/plans and providing technical insight and guidance to others.
- Investigate and help resolve issues on customer's network and IT environment using agreed troubleshooting methodologies.
- Manage network support cases to enable fast resolution that exceeds our customers' expectations.
- Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes.
- Using the central document repository to ensure knowledge sharing across the team and enable best practice.
- Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Supporting wider team with knowledge share via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.
- Participation in the on-call and shift rota; this is an onsite delivery-based role.
Job Qualifications Skills & Experience:
- Experience within information security/technology focused on networking.
- Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.
- Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas.
- Proven experience in incident management, service request management and problem solving.
- Experience of using ticketing systems and use of monitoring and management tools.
- Ability to communicate effectively and build relationships to understand client requirements.
- Ability to deliver against deadlines and agreed SLA targets.
- Ability to take ownership of an issue or task and see it through to completion.
Set yourself apart:
- ITIL qualification desirable.
- Full clean driving license is preferable.
- Palo Alto experience.
- Checkpoint experience.
- Firewall Orchestration.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Network Ops Engineer in Hampshire, Portsmouth
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Accenture, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Accenture
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Accenture. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Network Ops Engineer in Hampshire, Portsmouth
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Accenture insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Accenture that you’re committed to staying ahead in the game.
How to prepare for a job interview at Accenture
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Accenture to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Accenture.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
