At a Glance
- Tasks: Support and manage desktop technologies while leading software distribution and patch management.
- Company: Join a dynamic IT team in a collaborative environment.
- Benefits: Competitive salary, career growth, and a supportive work culture.
- Why this job: Make a real impact by resolving complex issues and enhancing user experience.
- Qualifications: Experience with Microsoft SCCM/MECM and strong PowerShell scripting skills.
- Other info: Opportunity to work with cutting-edge technology in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newport, Wales / Stevenage / Portsmouth, UK
Salary: Competitive salary and package dependent on experience
Career Level: We are hiring at levels - Senior Analyst or Specialist
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
As a Client Management Specialist, you will join the IT team supporting the Digital Workplace. In this role, you will be responsible for maintaining, configuring, and supporting desktop technologies across a distributed environment. You will lead software distribution and patch management activities, including building and deploying software packages to workstations. The role also includes administration of software packaging, configuration management processes, and maintaining the client management infrastructure. You will additionally operate in a third‑line support capacity, assisting with the resolution of complex issues, problems, and major incidents.
Primary Responsibilities
- Provide expert administration of Microsoft SCCM/MECM.
- Manage and configure Active Directory and Group Policy Objects (GPO).
- Oversee patching and software lifecycle management for Windows operating systems, including Windows 11.
- Apply advanced knowledge of the Windows registry, file system permissions, drivers, and related components.
- Work on assigned tasks and incidents as part of a managed service environment.
- Apply ITIL best practices in day‑to‑day operations and processes.
Desirable Skills & Experience
- Experience with Nexthink or similar End User Experience analytics tools.
- Strong experience with PowerShell scripting.
- Working knowledge of networking concepts to support advanced troubleshooting.
- Basic understanding of Linux operating systems.
Job Qualifications
- Relevant Microsoft certifications are desirable.
Locations
Client Management Specialist in Hampshire, Portsmouth employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Management Specialist in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Management Specialist role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can talk confidently about Microsoft SCCM/MECM and Active Directory. We want you to shine when discussing your experience with software distribution and patch management!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to share examples of how you’ve tackled complex issues in past roles. We love hearing about your hands-on experience with ITIL best practices and how you’ve applied them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are eager to join our team and make an impact.
We think you need these skills to ace Client Management Specialist in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Management Specialist role. Highlight your experience with Microsoft SCCM/MECM and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with patch management and software distribution.
Show Off Your Technical Skills: We love seeing technical skills in action! If you've got experience with PowerShell scripting or Nexthink, make sure to include specific examples of how you've used these tools to solve problems or improve processes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Accenture
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft SCCM/MECM and Active Directory. Be ready to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them.
✨Show Off Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in a third-line support capacity. Think about specific incidents where you applied ITIL best practices and how that made a difference in the outcome.
✨Get Familiar with the Company Culture
Research the company’s values and work environment. Understanding their approach to client management and IT support will help you tailor your answers and show that you're a great fit for their team.
✨Practice Your PowerShell Scripting
If you have experience with PowerShell, be prepared to discuss it in detail. You might even want to run through some common scripts or scenarios that demonstrate your scripting skills and how they can benefit the role.