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- Tasks: Support secure cloud users and troubleshoot critical technical issues in a dynamic environment.
- Company: Join Accenture, a global leader in professional services with a culture of innovation.
- Benefits: Enjoy competitive salary, 25 days vacation, private medical insurance, and extra leave for charity work.
- Other info: Flexible shift work with opportunities for career growth and development.
- Why this job: Work with cutting-edge cloud tech and make a real impact on critical national infrastructure.
- Qualifications: Experience with Linux, IaC tools, and a passion for learning about cloud architecture.
The predicted salary is between 40000 - 50000 £ per year.
Location: Cheltenham
Salary: Competitive salary and package dependent on experience + shift work
Career Level: We are hiring at levels - Specialist, Analyst & Senior Analyst
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
The Accenture secure cloud infrastructure support team are using cutting-edge cloud technologies in an internet-disconnected environment to support Critical National Infrastructure from a secure site in Cheltenham. You would support day-to-day operations and provide first-level infrastructure and platform engineering support to a secure government client.
This team will operate a 24/7/365 rota, and successful candidates will be paid a shift premium for the non-standard unsociable shift hours that will be part of that rota. We anticipate this to commence within the first 3 months of joining.
The first six months of the role may require regular travel to sites in or near London as part of a training and transition programme.
As a Cloud Operations Engineer you will:
- Provide frontline support to secure cloud users to troubleshoot and resolve critical technical issues.
- Manage tickets that track user queries and requests for support to document effective diagnosis, resolution, or escalation.
- Develop product knowledge in cutting-edge air-gapped cloud technology to support users with how-to questions.
- Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil.
- Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads.
The following skills and experience are essential for this role:
- Experience in working with computer systems and computer networks, specifically with the Linux operating system.
- A willingness to learn new deep skills in air-gapped cloud architecture and operations.
- Experience in a production support / operations role to ensure a live service for users.
- Experience with IaC tools including TerraForm.
- Experience with Kubernetes.
- Experience with troubleshooting issues and identifying potential bugs or failures.
- Experience with understanding network architectures and troubleshooting network-related issues using Linux tools.
What is in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Cloud Engineer in Gloucester employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer in Gloucester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cloud technologies. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Use mock interviews with friends or online platforms to get comfortable. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team at Accenture.
We think you need these skills to ace Cloud Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Engineer role. Highlight your experience with Linux, IaC tools like Terraform, and any relevant production support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud technology and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re all about troubleshooting and continuous improvement, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at Accenture
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of cloud technologies, especially air-gapped cloud architecture. Be ready to discuss your experience with Linux, Kubernetes, and IaC tools like Terraform. The more you can demonstrate your technical expertise, the better!
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've troubleshot issues in previous roles. Think about times when you resolved critical technical problems or improved processes. This will show that you can handle the demands of a Cloud Operations Engineer.
✨Understand the Company Culture
Familiarise yourself with Accenture's core values and their commitment to inclusion and diversity. Be ready to discuss how your personal values align with theirs. This will help you stand out as a candidate who fits well within their team.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team you'll be working with. Inquire about the challenges they face in cloud operations or how they approach continuous improvement. This shows your genuine interest in the position and helps you assess if it's the right fit for you.