b Overview /b p In this role you turn an agreed captive GCC strategy into an operating model that can be staffed, transitioned, launched and run. You will own defined design and mobilisation workstreams and collaborate with client leaders, process owners and enabling functions. You’ll shape detailed operating-model design, capacity planning and governance across GCC, GBS, and finance transformation initiatives, leveraging automation and AI to deliver scalable, value-led services. This is a client-facing, delivery-focused role at the intersection of strategy, process, and technology, with a clear impact on how finance operates. /p b Responsibilities /b ul li Confirm detailed-design scope and align with GCC mandate, portfolio, and implementation roadmap /li li Establish current-state baselines for services (activities, volumes, costs, skills) /li li Develop service-scope and activity-placement designs across GCC, retained, or external providers /li li Design organisation, capacity and workforce model including roles, decision rights and recruitment plans /li li Define operating interfaces and governance between GCC, retained functions, CoEs, external providers and technology teams /li li Develop service-management and control requirements (SLAs, ownership, escalation, continuous improvement) /li li Prepare capacity, cost and implementation assumptions consistent with the business case /li li Define business, data, control and readiness requirements for ERP, workflow, analytics, automation and AI /li li Coordinate enabling-function inputs (HR, Legal, Tax, Real Estate, Procurement, Cybersecurity, Data Privacy, Risk) /li li Lead transition and operational-readiness planning (onboarding, training, migration, cutover, stabilisation) /li li Lead client workshops, manage workstream delivery, craft executive-ready recommendations /li li Coach analysts and contribute to proposals and reusable GCC assets /li /ul b Key requirements /b ul li At least 6 years’ experience in GCC, GBS, shared services, operating-model design, service transition, business transformation or consulting /li li Detailed operating-model design experience translating strategy into detailed service scopes, structures, and governance /li li Strong capacity and workforce analysis skills including FTEs, costs, demand, productivity and transition planning /li li Experience judging activity-placement across GCC, retained, local teams, COEs, external providers, automation/AI /li li Finance function experience with cross-functional understanding across multiple services/towers /li li Transition and operational-readiness experience (recruitment ramp-up, onboarding, knowledge transfer, migration waves, cutover) /li li Governance and service-management experience (RACIs, service levels, escalation, performance reviews) /li li Technology and data fluency relating to ERP, workflow, analytics, automation, AI /li li Enabling-function coordination to align HR, Legal, Tax, Real Estate, Procurement, Cybersecurity, Data Privacy, Risk /li li Delivery capability to lead a substantial client workstream and manage stakeholder expectations /li li Industry context in Consumer Goods Services, Utilities, Energy or similar multinational environments /li /ul ul li Strong stakeholder management /li li Facilitation of client workshops and cross-functional collaboration /li li Clear communication and executive-level storytelling /li li ERP knowledge (SAP, Oracle, Workday) /li li Understanding of enterprise performance management solutions /li li Process mining, data analytics /li /ul
Global Capability Centre Detailed Design & Mobilisation (Manager) employer: Accenture
Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.
