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- Tasks: Lead Salesforce Field Service strategy and support major transformation programmes.
- Company: Join Accenture, a leader in innovative solutions and technology.
- Benefits: Enjoy 30 days vacation, private medical insurance, and extra leave for charity work.
- Other info: Flexible working with opportunities for career growth and development.
- Why this job: Shape the future of Field Service and make a real impact in diverse industries.
- Qualifications: Deep expertise in Salesforce Field Service and experience as a trusted advisor.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced Head of Salesforce Field Service to lead and grow our Salesforce Field Service capability across the UK and Ireland. This is a senior leadership and subject-matter expert role, combining deep platform expertise, industry insight, and trusted-advisor engagement with complex, asset-intensive organisations. You will shape Field Service strategy, support major transformation programmes, and act as a go-to authority for Salesforce Field Service across pre-sales, discovery, design, and delivery.
Key Responsibilities
- Salesforce Field Service Leadership
- Own and lead the Salesforce Field Service proposition for the UK & Ireland market, acting as the senior point of expertise across engagements.
- Set standards and best practice for Field Service discovery, solution design, and delivery approach.
- Solutioning & Pre-Sales Support
- Provide senior Field Service input into bids and pursuits, including solution shaping, effort estimation, staffing models, and commercial diligence.
- Partner closely with sales, solution architecture, and delivery leadership to ensure propositions are credible, scalable, and value-led.
- Trusted Advisor to Clients
- Act as a trusted advisor to senior client stakeholders, helping them define practical, outcome-focused Field Service roadmaps aligned to business value rather than technology alone.
- Challenge assumptions, manage delivery risk, and guide clients on realistic MVPs, phasing, and integration complexity in Field Service transformations.
- Discovery, Blueprint & Architecture Oversight
- Lead or assure Field Service discovery and blueprint phases, covering operating model, process, data, integration, and platform architecture.
- Ensure solutions leverage Salesforce Field Service capabilities appropriately, balancing configuration vs. customisation and avoiding unnecessary technical debt.
- Delivery & Capability Enablement
- Provide senior SME oversight during delivery phases, supporting teams with design decisions, delivery planning, and risk management.
- Mentor and support architects, delivery leads, and consultants within the Field Service capability, helping build long-term organisational depth.
- Salesforce & Ecosystem Engagement
- Work closely with Salesforce and internal centres of excellence to stay aligned with product roadmap, emerging capabilities, and industry accelerators.
Qualification
Essential Skills
- Deep expertise in Salesforce Field Service, including discovery, design, and large-scale implementation.
- Proven experience operating as a senior SME and trusted advisor on complex Field Service or asset-centric transformations.
- Strong background in pre-sales solutioning, including estimation, pricing input, and delivery shaping.
- Ability to bridge business outcomes and technical architecture, influencing both executives and delivery teams.
- Experience working across onshore/offshore delivery models.
Desirable
- Experience in utilities, resources, infrastructure, or other field-force-heavy industries.
- Exposure to large-scale integrations (e.g. ERP, asset management, workforce management).
- Thought leadership or contribution to Field Service propositions, assets, or alliance materials.
Benefits
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Locations
- London
- Birmingham
- Glasgow
- Manchester
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.
Salesforce Field Service Lead (UK & Ireland) in Glasgow employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Field Service Lead (UK & Ireland) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community and let them know you're on the hunt for a Field Service Lead role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce Field Service knowledge. Be ready to discuss your past experiences and how they align with the responsibilities of the role. We want to see you shine as a trusted advisor!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each company, showing them why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share a key insight from your conversation to remind them of your expertise and enthusiasm for the role.
We think you need these skills to ace Salesforce Field Service Lead (UK & Ireland) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Field Service Lead role. Highlight your relevant experience and skills that align with the job description, especially your expertise in Salesforce and leadership capabilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led successful Field Service transformations and how you can add value to our team.
Showcase Your Industry Knowledge: We love candidates who are well-versed in the industry! Make sure to mention any experience you have in asset-intensive organisations or field-force-heavy industries, as this will set you apart from other applicants.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Accenture
✨Know Your Salesforce Inside Out
Make sure you have a deep understanding of Salesforce Field Service. Brush up on your knowledge of discovery, design, and large-scale implementations. Be ready to discuss specific examples from your experience that showcase your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about how you've acted as a trusted advisor in past roles and be prepared to share how you managed delivery risks or shaped solutions that aligned with business outcomes.
✨Showcase Your Leadership Skills
As a senior manager, you'll need to demonstrate your leadership capabilities. Prepare to discuss how you've mentored teams, set standards, and influenced stakeholders. Highlight any successful transformations you've led and the impact they had on the organisation.
✨Engage with the Interviewers
Don't just answer questions; engage with your interviewers. Ask insightful questions about their current challenges and how they envision the future of Salesforce Field Service. This shows your genuine interest and positions you as a proactive candidate.