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- Tasks: Support and manage desktop technologies while leading software distribution and patch management.
- Company: Join a dynamic IT team in a collaborative environment.
- Benefits: Competitive salary, career growth, and a supportive work culture.
- Why this job: Make a real impact by resolving complex issues and enhancing user experience.
- Qualifications: Experience with Microsoft SCCM/MECM and strong PowerShell scripting skills.
- Other info: Opportunity to work in a fast-paced environment with excellent career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newport, Wales / Stevenage / Portsmouth, UK
Salary: Competitive salary and package dependent on experience
Career Level: We are hiring at levels - Senior Analyst or Specialist
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
As a Client Management Specialist, you will join the IT team supporting the Digital Workplace. In this role, you will be responsible for maintaining, configuring, and supporting desktop technologies across a distributed environment. You will lead software distribution and patch management activities, including building and deploying software packages to workstations. The role also includes administration of software packaging, configuration management processes, and maintaining the client management infrastructure. You will additionally operate in a third-line support capacity, assisting with the resolution of complex issues, problems, and major incidents.
Primary Responsibilities
- Provide expert administration of Microsoft SCCM/MECM.
- Manage and configure Active Directory and Group Policy Objects (GPO).
- Oversee patching and software lifecycle management for Windows operating systems, including Windows 11.
- Apply advanced knowledge of the Windows registry, file system permissions, drivers, and related components.
- Work on assigned tasks and incidents as part of a managed service environment.
- Apply ITIL best practices in day-to-day operations and processes.
Desirable Skills Experience
- Experience with Nexthink or similar End User Experience analytics tools.
- Strong experience with PowerShell scripting.
- Working knowledge of networking concepts to support advanced troubleshooting.
- Basic understanding of Linux operating systems.
Client Management Specialist in England employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Management Specialist in England
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to client management and IT support. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your experience with Microsoft SCCM/MECM, PowerShell scripting, and any relevant projects. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Management Specialist in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Management Specialist role. Highlight your experience with Microsoft SCCM/MECM and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with patch management and software lifecycle management.
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills, especially in PowerShell scripting and Active Directory management. We love seeing candidates who can demonstrate their expertise in these areas!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at Accenture
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft SCCM/MECM and Active Directory. Be ready to discuss how you've used these tools in past roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in a third-line support capacity. Highlight your thought process and the steps you took to troubleshoot and fix the problems, especially those related to patch management and software distribution.
✨Familiarise Yourself with ITIL Practices
Since the role involves applying ITIL best practices, be prepared to discuss how you've implemented these in your previous jobs. Think of specific instances where following ITIL principles improved service delivery or incident resolution.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, ongoing projects, or the company’s approach to client management. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.