At a Glance
- Tasks: Shape transformative digital strategies and lead multidisciplinary teams to create impactful experiences.
- Company: Join Accenture Song, a dynamic digital marketing agency redefining stakeholder connections.
- Benefits: Enjoy competitive salary, flexible work policies, generous leave, and health benefits.
- Other info: Collaborative environment with opportunities for continuous learning and career growth.
- Why this job: Make a real difference in how organisations engage with customers using cutting-edge technology.
- Qualifications: Experience in digital product management and strong facilitation skills required.
The predicted salary is between 56700 - 69300 £ per year.
Accelerate your career in a dynamic and innovative digital marketing agency that’s redefining how organisations connect with stakeholders and deliver value. Join Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of the Design and Digital Products team, you’ll support a portfolio of clients and help leading organisations thrive by combining creativity, data‑driven insights, and cutting‑edge technology. Grow alongside our global network of talent and help drive impactful change for some of the world’s most mission‑driven institutions.
Do you want to help leading organisations transform how they engage with their customers, creating world‑class digital products and experiences that bring together experience, technology, data and AI? We are looking for people who are passionate about making digital experiences better. Who are curious about what is changing in the world around them and understand that great experiences require more than great design — they require the right product strategy, technology, data, operating model and teams behind them.
Our Experience Transformation Managers work at the intersection of experience strategy, digital product management and transformation. You will help our clients understand how changing customer expectations, emerging technologies and AI are reshaping their digital landscape — and translate those opportunities into clear strategies, products, roadmaps and transformation programmes. We operate in a fast‑paced, collaborative and client‑centric environment where curiosity and continuous learning are essential. You will be encouraged to challenge established thinking, explore emerging trends and technologies, and bring new perspectives to our clients and teams.
You will be equally comfortable defining the vision for a digital experience, shaping a product roadmap, engaging senior stakeholders and working alongside multidisciplinary teams to turn strategy into tangible outcomes. You’ll be passionate about the future of digital experiences and want to make a measurable difference to the organisations and customers we serve.
As an Experience Transformation Manager, you will:
- Shape experience transformation strategies and visions that connect customer needs, business objectives and digital opportunities, translating ambition into propositions, roadmaps and prioritised initiatives.
- Advise clients on emerging digital opportunities, bringing perspectives on changing customer behaviours, AI, emerging technologies and new interaction models.
- Lead product and experience transformation programmes from discovery and strategy through mobilisation, delivery and continuous optimisation.
- Embed a product‑led approach, helping clients move from project‑based delivery towards continuous, outcome‑focused product management.
- Prioritise opportunities and define delivery plans, balancing customer desirability, business value, technical feasibility and organisational readiness across realistic roadmaps and operating models.
- Lead multidisciplinary teams at scale, aligning product, strategy, design, engineering, data, AI and business stakeholders across multiple workstreams.
- Build trusted relationships with senior clients, facilitating conversations, constructively challenging thinking and helping leaders navigate complex transformation decisions.
- Champion customer‑centric decision‑making, ensuring customer needs and insights guide product, experience, data and technology choices.
- Measure and articulate impact, demonstrating the customer, commercial and operational value created through experience transformation.
- Grow the Experience Transformation capability by contributing to propositions, thought leadership, client opportunities, methods and reusable assets.
- Develop and mentor our people, creating an environment where multidisciplinary teams collaborate effectively, learn and perform at their best.
We’re looking for you to have proven experience in:
- Experience strategy, digital product management, digital transformation, product strategy or related disciplines.
- Defining and delivering digital experience or product strategies for complex organisations.
- Strong understanding of product management, including product vision, roadmaps, prioritisation, discovery, delivery and continuous optimisation.
- Translating customer and business needs into compelling digital propositions and experiences.
- Leading multidisciplinary teams across areas such as strategy, product, design, technology, data and AI.
- Working within agile and product‑led environments, with an understanding of how digital products evolve from discovery through to delivery and optimisation.
- Strong understanding of the relationship between experience, product, data and technology, without needing to be a deep technical specialist.
- Navigating complex organisations and aligning multiple stakeholders around a common vision and roadmap.
- Strong facilitation and storytelling skills, with the ability to turn complex challenges into clear narratives, recommendations and actions.
- Engaging with senior client stakeholders and building trusted relationships.
- Commercial awareness and an ability to connect experience transformation to measurable business outcomes.
- Curiosity about emerging technologies and a strong understanding of how AI is changing customer experiences, digital products and ways of working.
- A strong understanding of current and emerging digital trends, customer behaviours and leading experience practices.
Set yourself apart: We would particularly like to hear from you if you have:
- Experience using customer insights, analytics, experimentation and performance data to shape product and experience decisions.
- Experience managing complex portfolios or multiple digital product teams at scale.
- Developed thought leadership, propositions or distinctive points of view on the future of digital experiences, products or AI.
What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
- Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
- Family‑friendly and flexible work policies.
- Attractive pension plan with financial wellbeing support and resources.
- Private healthcare insurance plan and Mental Wellbeing support.
- Employee Assistance Programme, Career Development and Counselling.
- A range of generous Parental Leave offerings.
Please note that with all our roles, you should expect some in‑person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Digital Experience Transformation Manager employer: Accenture
Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Experience Transformation Manager
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Accenture looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Digital Experience Transformation Manager at Accenture, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Digital Experience Transformation Manager
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Accenture, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Accenture and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Accenture
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Accenture might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Accenture.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
