Customer Identity and Access Management (CIAM) Consultant

Customer Identity and Access Management (CIAM) Consultant

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Accenture

At a Glance

  • Tasks: Design and implement secure, user-friendly CIAM solutions for clients.
  • Company: Accenture, a global leader in professional services with a focus on innovation.
  • Benefits: Competitive salary, 25 days vacation, private medical insurance, and extra leave for charity work.
  • Other info: Flexible working environment with opportunities for career growth and community impact.
  • Why this job: Join a diverse team and drive innovation in digital identity and security.
  • Qualifications: Strong understanding of identity management and experience with CIAM platforms.

The predicted salary is between 36000 - 60000 £ per year.

Location: London/UK Wide

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.

As a CIAM Security Consultant, you will:

  • Partner with clients to design and implement secure, user-friendly CIAM solutions.
  • Translate business needs into technical requirements, ensuring seamless digital experiences for millions of end-users.
  • Collaborate across multidisciplinary teams, including engineers, architects, strategists, and business leaders, to deliver impactful outcomes.
  • Advise clients on industry best practices, compliance standards, and emerging trends in identity management.
  • Drive innovation by exploring new technologies (e.g. biometrics, passwordless authentication, AI-driven fraud detection) to enhance customer trust.
  • Support complex Identity & Access Management/ Digital Identity deliveries across industry groups, working with global teams.
  • Support the practice in various new initiatives across the firm, including innovation and go-to-market.

The following skills and experience are essential for this role:

  • Strong understanding of identity and access management concepts, including authentication, authorisation, federation and verified decentralised identities.
  • Experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C) or equivalent.
  • Ability to communicate complex technical topics clearly to non-technical stakeholders.
  • Proven track record in delivering technology projects, ideally within consulting or client-facing environments.
  • Knowledge of data privacy regulations (GDPR, UK Data Protection Act) and their impact on customer identity solutions.
  • Critical thinking and advisory – diagnose and curate options to address problems to leadership.
  • Possess strong organisational skills and, where applicable, help team facilitate management and tracking of large and sometimes complex projects.

Set yourself apart:

  • Demonstrated thought leadership in digital identity and security, supported by publications, speaking engagements, or community contributions.
  • Hands‑on expertise in modern security practices (Zero Trust, API security, adaptive authentication) and knowledge of key frameworks (ISO/IEC 27001, COBIT, NIST).
  • Certified in leading CIAM platforms (ForgeRock, Ping, Okta) with experience building custom connectors and integrating with enterprise applications.
  • Proven ability to blend technical depth (coding, cloud hosting, Active Directory, PowerBI) with strategic business acumen, delivering tailored solutions across industries.
  • Strong client relationship management skills, coupled with entrepreneurial drive and a passion for designing secure yet frictionless customer experiences.

What’s in it for you:

At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first‑class services we are known for.

Customer Identity and Access Management (CIAM) Consultant employer: Accenture

Accenture is an exceptional employer, offering a dynamic work culture in London that fosters innovation and collaboration. With competitive benefits like 30 days of vacation, access to fitness classes, and private medical insurance, employees are supported in achieving a healthy work-life balance while also having ample opportunities for professional growth and development within the rapidly evolving field of AI.

Accenture

Contact Details:

Accenture Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Identity and Access Management (CIAM) Consultant

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Accenture employees on LinkedIn. Building relationships can open doors that a CV just can't.

Tip Number 2

Show off your skills in real-time! Consider doing a mock presentation or a case study related to CIAM solutions. This not only demonstrates your expertise but also your ability to communicate complex ideas clearly.

Tip Number 3

Stay updated on the latest trends in identity management. Follow industry blogs, join forums, and participate in discussions. Being knowledgeable about emerging technologies will make you stand out during interviews.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Accenture team and contributing to their innovative projects.

We think you need these skills to ace Customer Identity and Access Management (CIAM) Consultant

Identity and Access Management
Authentication
Authorisation
Federation
Decentralised Identities
CIAM Platforms (Okta, ForgeRock, Ping Identity, Azure AD B2C)
Data Privacy Regulations (GDPR, UK Data Protection Act)

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the CIAM Consultant role. Highlight your experience with identity and access management concepts, and don’t forget to mention any relevant platforms like Okta or Azure AD B2C. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about CIAM and how your background makes you a perfect fit. Be sure to mention any innovative projects you've worked on that relate to customer identity solutions.

Showcase Your Communication Skills:As a CIAM Consultant, you'll need to explain complex topics to non-technical stakeholders. In your application, demonstrate your ability to communicate clearly and effectively. This could be through examples of past experiences or specific achievements.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Accenture

Know Your CIAM Stuff

Make sure you brush up on your knowledge of identity and access management concepts. Be ready to discuss authentication, authorisation, and the latest trends in CIAM solutions. Familiarity with platforms like Okta or ForgeRock will definitely give you an edge!

Speak Their Language

During the interview, focus on how you can translate complex technical topics into simple terms for non-technical stakeholders. Practice explaining your past projects in a way that highlights your ability to communicate effectively across different teams.

Showcase Your Problem-Solving Skills

Prepare examples of how you've diagnosed issues and curated options for leadership in previous roles. This is your chance to demonstrate critical thinking and advisory skills, so have a few scenarios ready to share that highlight your strategic approach.

Highlight Your Client Relationship Skills

Accenture values strong client relationships, so be prepared to discuss how you've managed client expectations and built trust in past roles. Share specific examples that showcase your entrepreneurial drive and passion for creating secure yet user-friendly experiences.