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- Tasks: Transform customer data into actionable insights and enhance marketing strategies.
- Company: Join Accenture, a leader in Data & AI with a vibrant culture.
- Benefits: Competitive salary, training opportunities, and access to a global network of experts.
- Why this job: Make a real impact by driving data-driven decision-making for top organisations.
- Qualifications: Experience with customer data platforms and strong analytical skills.
- Other info: Dynamic environment with endless opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Ind & Func AI Decision Science Team Lead/Consultant | Mid-Level | Full time
London, Manchester or other UK locations
Practice: Data & AI
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.
The Data & AI team:
The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organisations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance.
Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI.
You\’ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you\’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Customer Data Platform Consultant, you will:
Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better understand their customers and how to activate them for marketing use cases.
During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients.
Key Responsibilities:
- Deliver implementation and ongoing management of the customer data platforms from various vendors.
- Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses.
- Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack.
- Maintain system health, troubleshoot issues, and implement updates as needed.
- Facilitate the collection, integration, and unification of customer data from multiple sources.
- Ensure data accuracy, completeness, and compliance with data governance policies and regulations (e.g., GDPR, CCPA).
- Collaborate with IT and data teams to resolve data discrepancies and maintain data hygiene.
- Develop and manage customer segmentation models and predictive analytics to inform marketing and sales strategies.
- Partner with analytics teams to leverage advanced analytics capabilities.
- Work closely with marketing teams to create personalized, data-driven campaigns.
- Enable real-time customer journey orchestration/personalisation through the CDP.
- Monitor and optimize the effectiveness of customer engagement strategies.
Collaboration and Communication:
- Act as the primary liaison between stakeholders to align the CDP\’s capabilities with business goals on the client’s behalf
- Proactively identify and mitigate risks related to customer data management.
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Customer Data Platform Consultant employer: Accenture
Contact Detail:
Accenture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Platform Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs, especially around customer data platforms and data-driven decision-making.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Customer Data Platform Consultant
Some tips for your application 🫡
Show Your Passion for Data: When writing your application, let your enthusiasm for data and AI shine through. We want to see how you’ve engaged with customer data platforms in the past and how that experience can benefit us at StudySmarter.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Customer Data Platform Consultant role. Highlight relevant experiences and skills that align with the job description, so we can see why you’re the perfect fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff – we want to know what makes you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Accenture
✨Know Your Data Inside Out
Make sure you have a solid understanding of customer data platforms and how they integrate with various technologies. Brush up on your knowledge of CRM systems, analytics tools, and data governance policies like GDPR. Being able to discuss these topics confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex data issues in previous roles. Think about times when you had to troubleshoot or implement updates. This will demonstrate your hands-on experience and ability to manage system health effectively.
✨Emphasise Collaboration
As a Customer Data Platform Consultant, you'll be liaising with various stakeholders. Be ready to talk about your experience working with IT and marketing teams. Highlight any successful projects where you facilitated communication and alignment between different departments to achieve a common goal.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to customer data management. Practice articulating your thought process on how you would approach integrating multiple data sources or creating customer segmentation models. This will help interviewers see your strategic thinking and decision-making skills in action.
