User Researcher Designer in City of London

Role Location: London

Salary: Competitive (based on experience)

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which typically requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

At Accenture we design new services that make a lasting impact by improving users' lives, making our country safer and enabling business to evolve. We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking.

In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met.

As a Experience Designer:

• You are strong in Service and Interaction design, with experience performing User Research.
• You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches.
• An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible services for a diverse user population.
• Developing a deep understanding of user needs and be a champion of the benefits of being user centred, inclusive design and accessibility.
• Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs.
• You enjoy collaborative work in a dynamic and creative environment.
• You are comfortable working with different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs.
• A strong desire to co-create with users and relish participation of stakeholders and the wider team and have experience leading workshops and broader inclusive design initiatives.
• You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution.
• You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value.
• Your design process takes a holistic approach, identifying patterns and workflows by considering the larger system.
• You understand graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy.
• You are also technology savvy and have a good understanding of how digital services are designed, developed and operated.
• You understand agile and lean practice.
• You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions.
• You’ll collaborate with UX researchers while also conducting your own research and evaluations to test and improve designs.
• Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution.
• You have Service Design/ UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing.
• You have experience producing component-based UI or contributed to a design system and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards.
• You have a minimum of 4 years’ experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human Computer Interaction, or a related field.
• You have a portfolio that showcases your design process and thinking.

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.