Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability.
The role requires strong stakeholder management, experience with ITIL/V4, and a focus on governance, AI-enabled reporting, and proactive risk mitigation within a global services context.
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Senior Client Service Delivery Lead, Cloud & AIOps in Birmingham employer: Accenture
Accenture is an excellent employer for those looking to thrive in a dynamic environment, particularly in the role of Operations Engineer. With a strong focus on employee growth and development, you will have the opportunity to collaborate with senior colleagues while enjoying flexible work arrangements that promote a healthy work-life balance. The company's commitment to continuous improvement and innovation makes it a rewarding place to build your career.
