At a Glance
- Tasks: Create and implement customer analytics solutions for top brands.
- Company: Join Accenture Song, a leader in customer experience and analytics.
- Benefits: Enjoy 30 days leave, flexible work, and private healthcare.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact with innovative analytics in a global team.
- Qualifications: Experience in customer analytics and strong data skills required.
The predicted salary is between 55000 - 65000 £ per year.
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. The Data & AI team is transforming the way organisations work. Accenture Data and AI is driving these changes across 40 industries and more than 120 countries. You will be part of a global team that delivers end‑to‑end solutions using the latest technologies.
What you’ll do:
- Be at the forefront of the industry and create, own and implement solutions that help clients better serve their connected customers and operate always‑on enterprises.
- Become an integral part of our Applied Intelligence team, providing credibility, expertise and insight that clients depend on.
- Work with famous brands and household names.
- Develop your skills through world‑class training programmes.
- Drive and implement real‑world solutions into production that deliver business value to our clients.
- Collaborate with global teams to deliver the best solutions for our clients.
- Advance your career through our structured development programmes.
- Align with industry partners to shape solutions our clients receive.
Key Responsibilities:
- Set strategic vision for analytics in line with broader client landscapes, e.g. marketing, technology, data.
- Establish the client’s customer modelling strategy.
- Carry out customer analytics and modelling following best practice.
- Collaborate with marketing teams to integrate analytics with marketing programmes and customer experiences.
- Collect and prepare data from various sources, ensuring quality and consistency.
- Stay updated on industry trends and best practices in customer analytics to drive innovation.
Skills Profile:
- Strong experience in customer analytics or a similar role.
- Advanced understanding of matrixed organisations and comfort in managing cross‑functional teams.
- Skilled in languages such as R, Python, BigQuery.
- Experience delivering end‑to‑end analytics projects.
- Proven analytical skills with the ability to interpret complex data sets and generate actionable insights.
- Strong communication skills with the ability to present findings to non‑technical stakeholders.
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Problem‑solving mindset with a passion for continuous improvement.
Benefits:
- 30 days of leave each year plus 3 extra volunteering days per year for charitable work.
- Family‑friendly and flexible work policies.
- Attractive pension plan with financial wellbeing support and resources.
- Private healthcare insurance plan and mental wellbeing support.
- Employee Assistance Programme, career development and counselling.
- Generous parental leave offerings.
Equal Employment Opportunity Statement:
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Customer Analytics Consultant employer: Accenture UK
Accenture Song is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across global teams. With a strong commitment to employee growth through world-class training programmes and structured development opportunities, you will thrive in an environment that values diversity and encourages meaningful contributions. Located in vibrant cities like London, Manchester, and Edinburgh, Accenture provides generous benefits including flexible work policies, extensive leave options, and comprehensive health support, making it an ideal place for those seeking a rewarding career in customer analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Analytics Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your customer analytics expertise. This is a great way to demonstrate your capabilities beyond just a CV and can really impress hiring managers.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how your skills can help them succeed. Tailoring your answers to show you’re the perfect fit can make all the difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Analytics Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Analytics Consultant. Highlight your experience in customer analytics, data visualisation tools, and any relevant programming languages like R or Python. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer analytics and how you can contribute to our team. Be sure to mention any specific projects or experiences that showcase your problem-solving mindset.
Showcase Your Analytical Skills:In your application, don’t just list your skills—demonstrate them! Include examples of how you've interpreted complex data sets and generated actionable insights. We love seeing real-world applications of your expertise!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Accenture UK
✨Know Your Analytics Inside Out
Make sure you brush up on your customer analytics knowledge. Be prepared to discuss specific projects you've worked on, especially those involving R, Python, or BigQuery. Highlight how you’ve used these tools to derive insights and drive business value.
✨Showcase Your Problem-Solving Skills
Prepare examples that demonstrate your problem-solving mindset. Think of challenges you've faced in previous roles and how you overcame them using data-driven solutions. This will show your potential employer that you can think critically and adapt to new situations.
✨Communicate Like a Pro
Since you'll be presenting findings to non-technical stakeholders, practice explaining complex data in simple terms. Use clear, concise language and consider using visuals to help convey your points. This will showcase your strong communication skills and ability to collaborate effectively.
✨Stay Updated on Industry Trends
Research the latest trends in customer analytics and be ready to discuss how they could impact the role. Showing that you're proactive about staying informed will demonstrate your passion for continuous improvement and innovation in the field.
