Solution Architect - Salesforce CMT (S&P/High Tech)

Location: London, UK

Salary: Competitive salary and package dependent on experience

Level: Senior Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.

About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability.

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all key industries.

What we are looking for:

• We are seeking an experienced and articulate Solution Architect specialising in the Salesforce CMT sector, with a focus on Software & Platforms/High-Tech.
• The ideal candidate will have a strong background in the industry, front-office transformation and a deep experience of how to leverage Salesforce for value in these sectors.
• You will know how to use Salesforce to creatively design, explain, prototype and implement solutions for your client’s unique challenges.
• This is a lead role and requires strong consulting behaviours, deep understanding of an industry vertical and the ability to design and implement innovative solutions on Salesforce that meet our clients' needs.

Responsibilities:

• Clearly articulate the solution to senior stakeholders and demonstrate effective objective handling.
• Design and implement Salesforce solutions using core product offerings such as Agentforce Sales, Agentforce Revenue Management, Agentforce Service and Data360.
• Lead client stakeholders to gather process and translate them into technical solutions.
• Ensure solutions are scalable, secure, and aligned with industry best practices.
• Keep informed about the latest Salesforce features and updates by engaging with Salesforce.

Skills and Qualifications:

• Extensive experience with Salesforce core offerings including Agentforce Sales, Revenue Management, Service, and Data 360.
• The ability to act as a trusted advisor to clients, providing guidance, thought leadership and best practice to drive tangible outcomes.
• Proven hands-on experience leading technical engagements through architecting, designing, building, and delivering integrated solutions on Salesforce.
• Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills.

What’s in it for you:

• At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
• Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners.

Closing Date for Applications: 31/05/2025