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- Tasks: Design and deliver innovative ServiceNow solutions while leading cross-functional teams.
- Company: Join Accenture, a global leader in digital, cloud, and security services.
- Benefits: Enjoy competitive salary, 30 days vacation, private medical insurance, and charity leave.
- Why this job: Make a real impact by driving innovation for clients worldwide with cutting-edge technology.
- Qualifications: 5+ years in ServiceNow architecture, with relevant certifications and scripting expertise.
- Other info: Flexible work environment with opportunities for global mobility and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London | Level: Senior Manager | Salary: Competitive (Dependent on Experience)
Accenture is a leading global professional services company with a strong focus on digital, cloud and security. We offer strategy, consulting, technology and operations services, with a focus on ServiceNow platform and AI capabilities.
About the role
Join Accenture's ServiceNow Business Group to design and deliver enterprise ServiceNow solutions, leading cross‑functional teams and driving innovation for clients worldwide.
Responsibilities
- Architect and deliver ServiceNow solutions that address business challenges.
- Provide technical guidance and governance as a trusted advisor to clients and internal stakeholders.
- Lead, mentor and manage teams of ServiceNow developers, ensuring quality through code and architectural reviews.
- Identify opportunities to extend value for clients and collaborate with ServiceNow account teams.
- Maintain awareness of new industry trends and ServiceNow capabilities, including AI and GenAI.
Required skills & experience
- Minimum 5 years of experience leading ServiceNow development teams in a technical architecture role.
- Certifications: Certified Technical Architect (CTA) and at least 5+ ServiceNow Certified Implementation Specialist (CIS) certifications.
- Deep knowledge of ServiceNow development, scripting (JavaScript, SQL) and integration (API, Web Services).
- Experience across multiple ServiceNow product lines (ITSM, ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.).
- Experience operating as a Technical Design Authority and demonstrating trusted advisory skills.
- Scripting and integration expertise; ability to integrate ServiceNow with AWS, Azure or GCP.
- Cloud migration experience (preferred) and GenAI experience (preferred).
- ITIL v4 or equivalent certification (preferred).
- SC clearance desirable or ability to obtain required clearance.
Benefits
Competitive base salary, extensive benefits package including up to 30 days of vacation per year, private medical insurance and three days leave per year for charitable work of your choice. Flexibility and mobility across Accenture’s global network is required.
Equal Opportunity
Accenture is an equal‑opportunity employer and welcomes applications from all sections of society. We do not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation, gender identity or any other basis protected by applicable law.
Closing Date for Applications: 30/09/2025. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
ServiceNow Technical Architect - Senior Manager employer: Accenture UK & Ireland
Contact Detail:
Accenture UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Architect - Senior Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Accenture or have experience with ServiceNow. A friendly chat can lead to valuable insights and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous ServiceNow projects. This will help you demonstrate your expertise and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Ace the interview! Research common interview questions for ServiceNow Technical Architects and practice your responses. Be ready to discuss your technical knowledge and how you've led teams in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Accenture's team and contributing to their innovative projects.
We think you need these skills to ace ServiceNow Technical Architect - Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with ServiceNow, especially in technical architecture and team leadership. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention any relevant certifications and experiences that set you apart.
Showcase Your Technical Skills: Since this role requires deep knowledge of ServiceNow and scripting, make sure to showcase your technical skills clearly. Include specific examples of projects where you've led teams or delivered innovative solutions using ServiceNow.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Accenture UK & Ireland
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially the latest features and capabilities. Be ready to discuss how you've used ServiceNow in past projects, particularly in technical architecture roles, and how you can leverage it to solve business challenges.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples of how you've successfully managed cross-functional teams and driven innovation in previous roles. Highlight your experience in conducting code and architectural reviews.
✨Be Ready for Technical Questions
Expect in-depth technical questions about scripting (JavaScript, SQL) and integration methods (API, Web Services). Brush up on your knowledge of various ServiceNow product lines and be prepared to discuss how you've integrated ServiceNow with cloud platforms like AWS, Azure, or GCP.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in AI and GenAI as they relate to ServiceNow. Be prepared to discuss how these technologies can add value to clients and how you've kept your skills updated in this fast-evolving field.
