At a Glance
- Tasks: Collaborate with teams to design user-centred services and solve complex problems.
- Company: Join Accenture, a global leader in professional services with a focus on innovation.
- Benefits: Enjoy 25 days of vacation, private medical insurance, and extra leave for charity work.
- Other info: Flexible hybrid working environment with opportunities for career growth.
- Why this job: Make a real impact by championing inclusivity and sustainability in design.
- Qualifications: Experience in service design and advocating for user-centred practices is essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newcastle upon Tyne, UK
Hybrid Working: This role requires you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Accenture values stewardship, best people, client value creation, one global network, respect for the individual, and integrity.
Responsibilities
- Collaborate with stakeholders to understand business requirements and identify user needs.
- Support User Researchers in gathering insights from users to inform design decisions.
- Champion user‑centred design practices and effectively communicate the value of design – emphasising inclusivity, accessibility, and environmental sustainability.
- Create service blueprints and user journey maps to visualise the end‑to‑end experience and solve complex problems.
- Facilitate workshops with stakeholders and delivery teams to maintain alignment, encourage engagement, and gather insights.
- Ensure adherence to the client’s design standards, systems, and best practices.
- Work closely with multidisciplinary teams—including Interaction Designers, User Researchers, Content Designers, Developers, and Performance Analysts.
- Confidently present work and rationale to both internal teams and client stakeholders.
- Use evidence and data to iterate on designs, form hypotheses, and validate them through testing.
Essential Skills & Experience
- Relevant experience as a Service Designer or in a similar field.
- Experience working with the Government Digital Service (GDS) design principles.
- Experience advocating for User‑Centred Design.
- Experience negotiating with and influencing senior stakeholders.
- Experience working with design systems/libraries, style guides and existing patterns/guidelines.
Nice to Have
- Working in an Agile or similar multidisciplinary environment.
- Using HTML, Markdown, Nunjucks or other prototyping languages.
- Strong accessibility knowledge.
- Leading a team or mentoring junior designers.
Benefits
Accenture offers a competitive basic salary, 25 days’ vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required, as you may need to spend time onsite with our clients and partners.
Accenture is an equal opportunities employer and welcomes applications from all sections of society, affording no discrimination on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Service Designer - Newcastle in Newcastle upon Tyne employer: Accenture UK & Ireland
As an AI Transformation & Process Excellence Senior Manager, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our commitment to employee growth is evident through tailored coaching and development opportunities, ensuring you can lead your team effectively while embedding cutting-edge AI methodologies into client solutions. Located in a vibrant area, we offer unique advantages such as access to industry-leading technology partners and a supportive environment that fosters meaningful contributions to transformative projects.
Contact Details:
Accenture UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer - Newcastle in Newcastle upon Tyne
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Accenture UK & Ireland for a Service Designer - Newcastle, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Accenture UK & Ireland before they go live!
We think you need these skills to ace Service Designer - Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Service Designer - Newcastle at Accenture UK & Ireland, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Accenture UK & Ireland does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Accenture UK & Ireland. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Accenture UK & Ireland.
How to prepare for a job interview at Accenture UK & Ireland
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Accenture UK & Ireland, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Accenture UK & Ireland might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Accenture UK & Ireland!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Accenture UK & Ireland is looking for.
