Accenture Song is seeking a Salesforce Service Cloud Lead to drive customer service transformation for a global client portfolio. The role focuses on leading end‑to‑end Service Cloud programmes, shaping go‑to‑market offerings, and delivering omnichannel service modernization with AI adoption.
You will engage CIOs and senior leaders, defining architectures and roadmaps while mentoring teams onsite across the UK.
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Salesforce Service Cloud Lead - Strategy & Transformation employer: Accenture UK & Ireland
As an AI Transformation & Process Excellence Senior Manager, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our commitment to employee growth is evident through tailored coaching and development opportunities, ensuring you can lead your team effectively while embedding cutting-edge AI methodologies into client solutions. Located in a vibrant area, we offer unique advantages such as access to industry-leading technology partners and a supportive environment that fosters meaningful contributions to transformative projects.
Contact Details:
Accenture UK & Ireland Recruitment Team
