Customer Identity and Access Management (CIAM) Consultant - London
Customer Identity and Access Management (CIAM) Consultant - London

Customer Identity and Access Management (CIAM) Consultant - London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement secure, user-friendly CIAM solutions for clients.
  • Company: Accenture, a global leader in professional services and innovation.
  • Benefits: Competitive salary, 25 days vacation, private medical insurance, and extra leave for charity work.
  • Why this job: Join a diverse team and drive innovation in digital identity management.
  • Qualifications: Experience with CIAM platforms and strong understanding of identity management concepts.
  • Other info: Flexible working environment with opportunities for career growth and community impact.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Location: London/UK Wide

Career Level: Specialist

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next‐generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too.

As a CIAM Security Consultant, you will:

  • Partner with clients to design and implement secure, user‐friendly CIAM solutions.
  • Translate business needs into technical requirements, ensuring seamless digital experiences for millions of end‐users.
  • Collaborate across multidisciplinary teams, including engineers, architects, strategists, and business leaders, to deliver impactful outcomes.
  • Advise clients on industry best practices, compliance standards, and emerging trends in identity management.
  • Drive innovation by exploring new technologies (e.g. biometrics, passwordless authentication, AI-driven fraud detection) to enhance customer trust.
  • Support complex Identity & Access Management/Digital Identity deliveries across industry groups, working with global teams.
  • Support the practice in various new initiatives across the firm, including innovation and go‐to‐market.

The following skills and experience are essential for this role:

  • Strong understanding of identity and access management concepts, including authentication, authorisation, federation and verified decentralised identities.
  • Experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C) or equivalent.
  • Ability to communicate complex technical topics clearly to non‐technical stakeholders.
  • Proven track record in delivering technology projects, ideally within consulting or client‐facing environments.
  • Knowledge of data privacy regulations (GDPR, UK Data Protection Act) and their impact on customer identity solutions.
  • Critical thinking and advisory – diagnose and curate options to address problems to leadership.
  • Possess strong organisational skills and, where applicable, help team facilitate management and tracking of large and sometimes complex projects.

Set yourself apart:

  • Demonstrated thought leadership in digital identity and security, supported by publications, speaking engagements, or community contributions.
  • Hands‐on expertise in modern security practices (Zero Trust, API security, adaptive authentication) and knowledge of key frameworks (ISO/IEC 27001, COBIT, NIST).
  • Certified in leading CIAM platforms (ForgeRock, Ping, Okta) with experience building custom connectors and integrating with enterprise applications.
  • Proven ability to blend technical depth (coding, cloud hosting, Active Directory, PowerBI) with strategic business acumen, delivering tailored solutions across industries.
  • Strong client relationship management skills, coupled with entrepreneurial drive and a passion for designing secure yet frictionless customer experiences.

What's in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first‐class services we are known for.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture reserves the right to close the role should a suitable applicant be found. Closing date for applications 25/06/26.

Customer Identity and Access Management (CIAM) Consultant - London employer: Accenture UK & Ireland

Accenture is an exceptional employer that champions inclusion and diversity while fostering a culture of innovation and collaboration. As a CIAM Consultant in London, you will benefit from a competitive salary, extensive benefits including 25 days of vacation and private medical insurance, and the opportunity to engage in meaningful work that impacts clients and communities. With a strong focus on employee growth and development, Accenture provides a dynamic environment where you can thrive alongside talented professionals dedicated to delivering cutting-edge solutions.
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Contact Detail:

Accenture UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Identity and Access Management (CIAM) Consultant - London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in CIAM. This gives you a chance to demonstrate your expertise beyond just a CV.

✨Tip Number 3

Prepare for interviews by practising common questions related to identity management and access control. Think about how you can relate your past experiences to the role at Accenture, especially around client interactions and technical solutions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Accenture.

We think you need these skills to ace Customer Identity and Access Management (CIAM) Consultant - London

Identity and Access Management
Authentication
Authorisation
Federation
Decentralised Identities
CIAM Platforms (Okta, ForgeRock, Ping Identity, Azure AD B2C)
Data Privacy Regulations (GDPR, UK Data Protection Act)
Critical Thinking
Organisational Skills
Zero Trust Security
API Security
Adaptive Authentication
ISO/IEC 27001
Client Relationship Management
Technical Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the CIAM Consultant role. Highlight your experience with identity management concepts and any relevant platforms like Okta or Azure AD B2C.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about CIAM and how your background aligns with our values at Accenture. Share specific examples of how you've tackled similar challenges in the past.

Showcase Your Communication Skills: Since you'll be translating complex technical topics for non-technical stakeholders, make sure your application demonstrates your ability to communicate clearly and effectively. Use straightforward language and avoid jargon.

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and allows us to keep track of all applicants efficiently. Plus, it’s super easy!

How to prepare for a job interview at Accenture UK & Ireland

✨Know Your CIAM Stuff

Make sure you brush up on your knowledge of identity and access management concepts. Be ready to discuss authentication, authorisation, and the latest CIAM platforms like Okta or ForgeRock. This will show that you’re not just familiar with the basics but can also dive deep into technical discussions.

✨Communicate Like a Pro

Since you'll be translating complex tech for non-tech folks, practice explaining tricky concepts in simple terms. Use examples from your past experiences to illustrate how you’ve successfully communicated with clients or stakeholders. This will demonstrate your ability to bridge the gap between tech and business.

✨Show Off Your Problem-Solving Skills

Prepare to share specific examples where you've diagnosed issues and curated solutions in previous roles. Think about times when you had to think critically under pressure, especially in client-facing situations. This will highlight your advisory skills and your ability to deliver impactful outcomes.

✨Stay Updated on Trends

Familiarise yourself with emerging trends in identity management, like biometrics and AI-driven fraud detection. Being able to discuss these topics will not only impress your interviewers but also show that you’re passionate about driving innovation in the field.

Customer Identity and Access Management (CIAM) Consultant - London
Accenture UK & Ireland
Location: London
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  • Customer Identity and Access Management (CIAM) Consultant - London

    London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)
  • A

    Accenture UK & Ireland

    5000+
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