Business Analyst, Associate Manager in London

Location: London, Birmingham, Bristol, Manchester

Salary: Competitive (based on experience)

Level: CL8 – Associate Manager

Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.

Brief Description

Join Secure Transformation Services, the UK market leading team for sovereign tech transformation at secure clients working on projects in complex, regulated, public sector environments. We deliver services that make a lasting impact by improving users’ lives, making our country safer and enabling business to evolve. Our impact goes beyond improving utilisation and sales KPIs. We are expanding the STS Business Analysis team to shape new ambitious and business critical products and experiences for users of both public and private sector clients. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

Requirements

• You will play an important role in bridging the gap between all business stakeholders, both internal and external, including Sales, Project Management, Technical Architecture, Development, QA Testing, and service support colleagues.
• You will take ownership to understand the change needs of our clients, investigate business problems and opportunities, and facilitate the delivery of appropriate changes through the application of business analysis techniques and documentation.
• A discovery leader and comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs.
• Experienced with defining business processes that take advantage of contemporary AI capabilities.
• Keen to be up‑to‑date with AI advancements and is passionate to steer clients to take advantage of AI, and how AI can bring efficiencies to your ways of working.
• An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population.
• Collaborative and supportive, and you enjoy working in a dynamic and creative environment.
• You are comfortable working with the different technical experts being part of a multidisciplinary team.
• Co‑creator with stakeholders and users. You relish participation of stakeholders and the wider team, and have experience leading workshops and broader inclusive design initiatives.
• A great communicator, able to speak fluently to business people, designers, engineers and other stakeholders.
• Guide the analysis, design, and evaluation of process improvements using best‑practice methods, tools, and standards.
• Craft and translate business needs into traceable requirements and show evidence how the solutions meet the required needs with measurable value and business priority.
• Elaborate epics and user stories from high level concepts to “playable” units of work for the Developers.
• Work closely with the Design and Research team, notably User Researchers and Service Designers, and integrate and enable user research as part of elaboration and continuous improvement.
• Can articulate the definition of ready/done, user story kick‑off and sign‑off.
• Work with other Business Analysts, Product Managers, Delivery Managers, Technical Leads and QA and external stakeholders on site.
• Be recognised as a subject matter expert and "go‑to" person, actively sharing knowledge and best practice.
• Offer expert advice, guidance, and recommendations, drawing on specialist knowledge and experience.
• An advocate for best practice and promote business analysis across Secure Transformation Services.

Experience

• Acted as a leader within the business analysis community.
• Experience mentoring and developing junior business analysts.
• Experience of leading projects.
• Experience building and developing business analysis capability and community of practice.
• Knowledge and application of the Requirements Engineering Process and experience in the Software Development Lifecycle (SDLC).
• Experience of applying a variety of BA techniques appropriate to the business situation such as Business Process Modelling (using BPMN), Context Diagrams, Use Cases, SWOT analysis, MOST analysis and Business Activity Models to support the investigation and analysis of business situations.
• Experience of working in an agile context.
• Experience working in fast‑paced, multi‑disciplinary teams.
• Experience in a range of prioritisation techniques (RoM, t‑shirt sizing, MoSCoW etc).
• Understanding of user‑centric design experience with non‑functional aspects such as security, privacy, accessibility, performance and reliability.

What’s In It For You

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first‑class services we are known for.