London Onsite IT Support Engineer - Desk & Tech Bar

London Onsite IT Support Engineer - Desk & Tech Bar

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Accenture UK & Ireland

At a Glance

  • Tasks: Provide onsite IT support and resolve incidents quickly for clients.
  • Company: Accenture UK & Ireland, a leader in tech solutions.
  • Benefits: Competitive salary, up to 25 days vacation, and private medical insurance.
  • Other info: Flexible onsite work with opportunities for career growth.
  • Why this job: Join a dynamic team and enhance your tech skills while helping clients.
  • Qualifications: 2 years of experience in IT support and troubleshooting skills.

The predicted salary is between 30000 - 40000 £ per year.

Accenture UK & Ireland is seeking a Deskside Support Engineer in London to provide onsite IT support and ensure quick resolution of incidents. Applicants should have at least 2 years of experience, knowledge of AD, and the ability to troubleshoot both hardware and software across various devices.

Besides a competitive salary, a comprehensive benefits package includes up to 25 days of vacation and private medical insurance. Flexibility for onsite work is essential to deliver first-class client services.

London Onsite IT Support Engineer - Desk & Tech Bar employer: Accenture UK & Ireland

Accenture UK & Ireland is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive training opportunities and a comprehensive benefits package, including up to 25 days of vacation and private medical insurance, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking company that values flexibility and delivers first-class client services.

Accenture UK & Ireland

Contact Details:

Accenture UK & Ireland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land London Onsite IT Support Engineer - Desk & Tech Bar

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work at Accenture or similar companies. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific incidents where you resolved hardware or software issues. We want to see how you think on your feet!

Tip Number 3

Show off your knowledge of Active Directory (AD) during interviews. We love candidates who can demonstrate their understanding of user management and security protocols. It’s a key part of the role!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to provide top-notch client services.

We think you need these skills to ace London Onsite IT Support Engineer - Desk & Tech Bar

Deskside Support
Incident Resolution
Active Directory (AD)
Hardware Troubleshooting
Software Troubleshooting
Device Support
Client Service

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your 2+ years of experience in IT support. We want to see how you've tackled incidents in the past, so share specific examples that showcase your troubleshooting skills with hardware and software.

Know Your Stuff:Familiarise yourself with Active Directory (AD) and any other relevant technologies. We love candidates who can demonstrate their technical knowledge, so don’t shy away from mentioning your expertise in your application.

Tailor Your Application:Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we’re looking for. It’ll make your application stand out and show us you’re genuinely interested!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Accenture UK & Ireland

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Active Directory and troubleshooting techniques for both hardware and software. Be ready to discuss specific scenarios where you've resolved issues, as this will show your practical experience.

Showcase Your Customer Service Skills

As a Deskside Support Engineer, you'll be interacting with clients regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will demonstrate your ability to deliver first-class client services.

Be Ready for Practical Tests

Expect some hands-on assessments during the interview. Practise common troubleshooting tasks on various devices beforehand. This will help you feel more confident and showcase your technical skills effectively.

Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture at Accenture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers.