HR Service Delivery Analyst

HR Service Delivery Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Administer BPSS checks and provide updates to project leads and stakeholders.
  • Company: Join a dynamic team focused on security and compliance in the UK.
  • Benefits: Remote work, competitive salary, and opportunities for professional growth.
  • Why this job: Make a difference by ensuring security clearances for high-stakes projects.
  • Qualifications: Experience in administration and background checks preferred.
  • Other info: Collaborative environment with strong emphasis on problem-solving and communication.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a BPSS Case Handler in both a permanent and 12 month FTC capacity to specialise in conducting UK Government Baseline Personnel Security Standard (BPSS) checks. This role supports both new joiners and existing employees moving onto projects with enhanced security requirements, where client pre-employment checks differ from standard processes. You will play a key role in ensuring security clearances are completed accurately, efficiently, and in line with UK Government guidance, while providing clear communication to internal stakeholders and clients.

Location: UK - Remote

Responsibilities:

  • Administer BPSS checks for new joiners and employees transitioning onto high-security UK Government projects.
  • Provide timely, accurate status updates to project leads and key stakeholders.
  • Work closely with project leads and HR managers to resolve cases that do not initially clear.
  • Attend and lead calls with client PMOs to provide agreed updates and address issues.
  • Respond to client issues and requests daily, ensuring satisfactory outcomes at all levels.
  • Produce and maintain Local Work Instructions and process maps.
  • Represent the business professionally when working with clients and third-party providers.
  • Handle confidential and sensitive data in line with company data protection policies and UK Government guidance.
  • Review and approve third-party invoices, ensuring costs align with completed clearances.
  • Support the Team Lead with Business Excellence requirements.
  • Provide BPSS aftercare services where required.

Skills & Experience:

  • Solid administration experience.
  • Experience conducting background checks, including DBS, DS, and/or National Security Vetting preferred.
  • Proven ability to work effectively within a team environment.
  • Strong problem-solving skills with the ability to think creatively and analytically.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and the ability to engage confidently with stakeholders at all levels.

HR Service Delivery Analyst employer: Accenture UK & Ireland

As a leading employer in the UK, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With a focus on professional development, we offer extensive training and growth opportunities, ensuring that our HR Service Delivery Analysts are well-equipped to excel in their roles. Our remote working model provides flexibility, allowing you to balance your personal and professional life while contributing to meaningful projects that uphold the highest security standards.
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Contact Detail:

Accenture UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Service Delivery Analyst

✨Tip Number 1

Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you’re genuinely interested in being part of their team.

✨Tip Number 3

Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly and confidently is key. Consider mock interviews or even chatting with friends to sharpen those skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace HR Service Delivery Analyst

Administration Skills
Background Checks
DBS Checks
National Security Vetting
Problem-Solving Skills
Analytical Thinking
Written Communication Skills
Verbal Communication Skills
Interpersonal Skills
Stakeholder Engagement
Attention to Detail
Data Protection Compliance
Process Mapping
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the HR Service Delivery Analyst role. Highlight your experience with background checks and any relevant administration skills. We want to see how your past experiences align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you can contribute to our team. Remember, we love a bit of personality!

Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your excellent written communication skills in your application. Clear and concise language will show us that you can handle the responsibilities of the job.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at Accenture UK & Ireland

✨Know Your BPSS Basics

Make sure you understand the UK Government Baseline Personnel Security Standard (BPSS) checks inside out. Familiarise yourself with the process, the types of checks involved, and why they are crucial for security roles. This knowledge will show your interviewer that you're serious about the position.

✨Showcase Your Communication Skills

Since this role involves liaising with project leads and clients, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially when resolving issues or providing updates. This will demonstrate your ability to engage confidently with stakeholders.

✨Highlight Your Problem-Solving Abilities

Think of specific instances where you've tackled challenges in your previous jobs. Be ready to discuss how you approached these problems creatively and analytically. This will help illustrate your strong problem-solving skills, which are essential for this role.

✨Prepare for Confidentiality Questions

Given the sensitive nature of the data you'll be handling, be prepared to discuss your understanding of data protection policies. Have examples ready that showcase your experience with confidential information and how you ensure compliance with regulations. This will reassure the interviewer of your professionalism.

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