CX Insights & Analytics Lead

CX Insights & Analytics Lead

Full-Time On-site
Accenture UK & Ireland

Accenture Song in London or Manchester is seeking a Consultant (CL9) to translate customer analytics into actionable strategies across digital and assisted channels. You will lead analytical workstreams, apply Python, SQL, and data visualization to generate insights, and collaborate with CRM, journey management, and data/tech teams to turn findings into measurable improvements.

You will work with cross-functional teams to shape customer experience and channel strategy, delivering tangible value

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CX Insights & Analytics Lead employer: Accenture UK & Ireland

As an AI Transformation & Process Excellence Senior Manager, you will thrive in a dynamic work culture that prioritises innovation and collaboration. Our commitment to employee growth is evident through tailored coaching and development opportunities, ensuring you can lead your team effectively while embedding cutting-edge AI methodologies into client solutions. Located in a vibrant area, we offer unique advantages such as access to industry-leading technology partners and a supportive environment that fosters meaningful contributions to transformative projects.

Accenture UK & Ireland

Contact Details:

Accenture UK & Ireland Recruitment Team