Customer Identity and Access Management (CIAM) Consultant - London
Customer Identity and Access Management (CIAM) Consultant - London

Customer Identity and Access Management (CIAM) Consultant - London

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and implement secure, user-friendly CIAM solutions for clients.
  • Company: Accenture, a leading global professional services company with a culture of innovation.
  • Benefits: Competitive salary, 25 days vacation, private medical insurance, and extra leave for charity work.
  • Why this job: Make a real impact by enhancing customer trust through innovative identity management solutions.
  • Qualifications: Strong understanding of CIAM concepts and experience with CIAM platforms.
  • Other info: Join a diverse team with excellent career growth opportunities and a commitment to inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

As a CIAM Security Consultant, you will:

  • Partner with clients to design and implement secure, user-friendly CIAM solutions.
  • Translate business needs into technical requirements, ensuring seamless digital experiences for millions of end-users.
  • Collaborate across multidisciplinary teams, including engineers, architects, strategists, and business leaders, to deliver impactful outcomes.
  • Advise clients on industry best practices, compliance standards, and emerging trends in identity management.
  • Drive innovation by exploring new technologies (e.g. biometrics, passwordless authentication, AI-driven fraud detection) to enhance customer trust.
  • Support complex Identity & Access Management/Digital Identity deliveries across industry groups, working with global teams.
  • Support the practice in various new initiatives across the firm, including innovation and go-to-market.

The following skills and experience are essential for this role:

  • Strong understanding of identity and access management concepts, including authentication, authorisation, federation and verified decentralised identities.
  • Experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C) or equivalent.
  • Ability to communicate complex technical topics clearly to non-technical stakeholders.
  • Proven track record in delivering technology projects, ideally within consulting or client-facing environments.
  • Knowledge of data privacy regulations (GDPR, UK Data Protection Act) and their impact on customer identity solutions.
  • Critical thinking and advisory – diagnose and curate options to address problems to leadership.
  • Possess strong organisational skills and, where applicable, help team facilitate management and tracking of large and sometimes complex projects.

Set yourself apart:

  • Demonstrated thought leadership in digital identity and security, supported by publications, speaking engagements, or community contributions.
  • Hands‐on expertise in modern security practices (Zero Trust, API security, adaptive authentication) and knowledge of key frameworks (ISO/IEC 27001, COBIT, NIST).
  • Certified in leading CIAM platforms (ForgeRock, Ping, Okta) with experience building custom connectors and integrating with enterprise applications.
  • Proven ability to blend technical depth (coding, cloud hosting, Active Directory, PowerBI) with strategic business acumen, delivering tailored solutions across industries.
  • Strong client relationship management skills, coupled with entrepreneurial drive and a passion for designing secure yet frictionless customer experiences.

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first‐class services we are known for.

Customer Identity and Access Management (CIAM) Consultant - London employer: Accenture UK & Ireland

Accenture is an exceptional employer that champions inclusion and diversity while fostering a culture of innovation and collaboration. With a commitment to employee growth, you will have access to extensive benefits, including 25 days of vacation, private medical insurance, and opportunities for charitable work, all within the vibrant environment of London. Join us to make a meaningful impact on clients and communities, leveraging cutting-edge technology in a supportive and dynamic workplace.
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Contact Detail:

Accenture UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Identity and Access Management (CIAM) Consultant - London

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Accenture employees on LinkedIn. Building relationships can open doors that applications alone can't.

Tip Number 2

Prepare for interviews by practising common CIAM-related questions. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and knowledge.

Tip Number 3

Showcase your expertise! Create a portfolio or blog where you share insights on identity management trends and technologies. This not only demonstrates your passion but also sets you apart from other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Accenture and being part of our innovative team.

We think you need these skills to ace Customer Identity and Access Management (CIAM) Consultant - London

Identity and Access Management
Authentication
Authorisation
Federation
Decentralised Identities
CIAM Platforms (Okta, ForgeRock, Ping Identity, Azure AD B2C)
Data Privacy Regulations (GDPR, UK Data Protection Act)
Critical Thinking
Organisational Skills
Project Management
Zero Trust Security
API Security
Adaptive Authentication
ISO/IEC 27001
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the CIAM Consultant role. Highlight your experience with identity and access management concepts, and any relevant platforms like Okta or Azure AD B2C. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CIAM and how your background makes you a great fit for our team. Don’t forget to mention any innovative projects you've worked on that relate to the role.

Showcase Your Communication Skills: As a CIAM Consultant, you'll need to communicate complex ideas clearly. In your application, demonstrate your ability to break down technical topics for non-technical stakeholders. This will show us you can bridge the gap between tech and business.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Accenture UK & Ireland

Know Your CIAM Inside Out

Make sure you brush up on your knowledge of Customer Identity and Access Management concepts. Be ready to discuss authentication, authorisation, and the latest trends in identity management. This will show that you're not just familiar with the basics but are genuinely passionate about the field.

Showcase Your Technical Skills

Prepare to talk about your experience with CIAM platforms like Okta or Azure AD B2C. Have specific examples ready where you've implemented these technologies to solve real-world problems. This will demonstrate your hands-on expertise and ability to deliver impactful solutions.

Communicate Clearly

Practice explaining complex technical topics in simple terms. You might be asked to present ideas to non-technical stakeholders, so being able to break down jargon into relatable language is key. This skill can set you apart from other candidates.

Demonstrate Your Problem-Solving Skills

Be prepared to discuss how you've tackled challenges in previous projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your critical thinking and advisory skills, as these are crucial for a CIAM Consultant role.

Customer Identity and Access Management (CIAM) Consultant - London
Accenture UK & Ireland
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  • Customer Identity and Access Management (CIAM) Consultant - London

    Full-Time
    36000 - 60000 £ / year (est.)
  • A

    Accenture UK & Ireland

    5000+
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