At a Glance
- Tasks: Transform customer data into actionable insights and enhance marketing strategies for top organisations.
- Company: Join Accenture, a leader in Data & AI with a vibrant, innovative culture.
- Benefits: Enjoy competitive salary, flexible work policies, and generous leave for volunteering.
- Other info: Collaborate with global experts and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by leveraging cutting-edge technologies in a dynamic environment.
- Qualifications: Experience with customer data platforms and strong problem-solving skills required.
The predicted salary is between 36000 - 60000 € per year.
London, Manchester or other UK locations
Practice: Data & AI
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.
Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index
The Data & AI team:
The Data and AI revolution is changing everything. It’s everywhere – transforming how we work and play. Join Accenture and help transform leading organizations and communities around the world. Accenture Data and AI is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate and deliver value provides an unparalleled opportunity to grow and advance.
Accenture’s Data and AI practice covers the range of Data and AI skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with Accenture’s broader Strategy and Consulting practice, we are able to bring together the unique ability to drive end to end business change through the application of Data and AI.
You\'ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.
If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you\'ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Customer Data Platform Consultant, you will:
Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better understand their customers and how to activate them for marketing use cases.
During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients.
Key responsibilities:
- Deliver implementation and ongoing management of the customer data platforms from various vendors.
- Rapidly diagnose and understand the complexities of existing technologies, including CRM, analytics tools, marketing platforms and data warehouses.
- Advise and ensure the appropriate integration strategies for clients based on their legacy technology stack.
- Maintain system health, troubleshoot issues, and implement updates as needed.
- Facilitate the collection, integration, and unification of customer data from multiple sources.
- Ensure data accuracy, completeness, and compliance with data governance policies and regulations (e.g., GDPR, CCPA).
- Collaborate with IT and data teams to resolve data discrepancies and maintain data hygiene.
- Develop and manage customer segmentation models and predictive analytics to inform marketing and sales strategies.
- Partner with analytics teams to leverage advanced analytics capabilities.
- Work closely with marketing teams to create personalized, data-driven campaigns.
- Enable real-time customer journey orchestration/personalization through the CDP.
- Monitor and optimize the effectiveness of customer engagement strategies.
Collaboration and Communication:
- Act as the primary liaison between stakeholders to align the CDP\'s capabilities with business goals on the client’s behalf
- Proactively identify and mitigate risks related to customer data management.
We are looking for experience in the following skills:
- Strong proficiency with customer data platforms (e.g., Segment, Treasure Data, Tealium, Salesforce CDP, Adobe Experience Platform).
- Certification in CDP technologies or related tools.
- Knowledge of machine learning and predictive modelling.
- Appreciation of marketing automation platforms (e.g., HubSpot, Marketo).
- Comfortable operating in matrixed organizations and comfortable being part of cross functional teams
- Strong understanding of data integration processes, APIs, and database management.
- Experience with analytics tools (e.g., Google Analytics, Tableau, Power BI) and CRM systems.
- Familiarity with data privacy regulations (e.g., GDPR, CCPA) and best practices in data governance.
- Excellent problem-solving, communication, and project management skills.
What’s in it for you:
- Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:
- 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
- Family-friendly and flexible work policies.
- Attractive pension plan with financial wellbeing support and resources.
- Private healthcare insurance plan and Mental Wellbeing support.
- Employee Assistance Program, Career Development and Counselling.
- A range of generous Parental Leave offerings.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.
Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.
Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
Customer Data Platform Consultant in Chesterfield employer: Accenture UK & Ireland
Accenture is an exceptional employer that fosters a vibrant and innovative work culture, offering employees the chance to grow and advance their careers in the rapidly evolving field of Data and AI. With access to cutting-edge technologies, comprehensive training, and a global network of experts, team members are empowered to make impactful contributions while enjoying generous benefits such as 30 days of leave, flexible work policies, and robust health and wellbeing support. Located in major UK cities like London and Manchester, Accenture provides a dynamic environment where collaboration and creativity thrive, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Data Platform Consultant in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Customer Data Platform Consultant. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Accenture and ready to dive into the exciting world of Data & AI.
We think you need these skills to ace Customer Data Platform Consultant in Chesterfield
Some tips for your application 🫡
Show Your Passion for Data:When writing your application, let your enthusiasm for data and AI shine through! Share specific examples of how you've used customer data platforms in the past and how they’ve made a difference in your projects.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Customer Data Platform Consultant role. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Make it easy for us to see your skills and experiences without wading through fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Accenture UK & Ireland
✨Know Your Customer Data Platforms
Make sure you brush up on the specific customer data platforms mentioned in the job description, like Segment or Salesforce CDP. Be ready to discuss your experience with these tools and how you've used them to drive customer engagement.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex data integration challenges in the past. Highlight your analytical thinking and how you’ve successfully navigated issues related to data accuracy and compliance.
✨Understand the Business Impact
Be ready to explain how your work with customer data platforms has directly influenced marketing strategies or improved customer experiences. This shows that you understand the bigger picture and can align your technical skills with business goals.
✨Communicate Effectively
Since you'll be acting as a liaison between stakeholders, practice articulating your thoughts clearly. Use examples from your past roles to demonstrate your communication skills and how you've facilitated collaboration across teams.
