Customer Data Architect – Associate Manager

London, Manchester (or other UK location) Associate Manager (CL8) Practice: Song Data & AI

We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Role Overview: As a Customer Data Architect – Associate Manager, you will help design and implement scalable, secure, and high‑performing customer data architectures. You will work with cross‑functional teams to define data strategies, architect solutions, and enable data readiness for AI, analytics, and customer engagement platforms. This role sits within Accenture’s Data & AI practice, delivering end‑to‑end solutions from data strategy to core engineering.

Key Responsibilities:

• Architect modern customer data platforms and integration pipelines across structured and unstructured sources.
• Translate business requirements into scalable data solutions aligned with customer engagement goals.
• Lead the design and implementation of data models, pipelines, and integration frameworks.
• Support the implementation of Customer Data Platforms (CDPs), MDM, and CRM systems.
• Ensure compliance with data governance, metadata standards, and data quality frameworks.
• Collaborate with stakeholders to define data architecture vision and roadmap.
• Contribute to the development of reusable architecture assets and design patterns.
• Mentor junior team members and support capability development within the practice.

Required Skills & Experience:

• Strong experience in data architecture, ideally in customer‑centric domains such as CRM, CDP, or marketing analytics.
• Strong knowledge of cloud platforms (Azure, GCP), data warehousing, and ETL tools.
• Proficiency in SQL, Python, and data modelling techniques.
• Experience with customer data platforms (e.g., Salesforce CDP, Redpoint), MDM, and real‑time data processing.
• Understanding of data privacy, consent management, and regulatory compliance.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field.
• Certifications in cloud platforms (e.g., Azure Data Engineer, GCP Associate Cloud Engineer).
• Familiarity with AI/ML applications in customer engagement and personalisation.

Why Join Accenture?

• Work with cutting‑edge technologies and global clients.
• Be part of a diverse, inclusive, and innovation‑driven culture.
• Access world‑class learning resources and career development programmes.
• Join a team that values stewardship, integrity, and client value creation.

What’s in it for you:

• Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits.
• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family‑friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.