Retail Management Consulting Manager in London

Role: Retail Strategy & Consulting Manager

Location: London

Mobility: Up to 100% - UK & Ireland based travel

Career Level: Manager

Team Overview

Our Retail Strategy & Consulting team brings deep industry knowledge and functional expertise to deliver data‐driven solutions for retail clients.

Key Responsibilities

• Problem-solve retail clients' most challenging issues.
• Deliver outstanding work that exceeds client expectations.
• Collaborate with project teams of consultants across Accenture.
• Use cutting-edge data analytics to support data-driven insights and decisions.
• Leverage Accenture's global retail ecosystem to provide end-to-end solutions from strategy through to implementation.
• Work with leading retailers and brands across grocery, apparel, electronics, homewares and home improvement.
• Focus on retail projects, with opportunities to work across other consumer industries such as consumer goods and travel.
• Take end-to-end responsibility for project delivery or a workstream, proactively contributing to overall project approach and management.
• Proactively manage client expectations and team members.
• Coach and guide team members, ensuring high-quality output while empowering them to complete work.
• Build credibility as a client expert through effective discussions, creative solutions, and solid delivery.
• Seek knowledge of key retail industry trends and drivers—market, customers, suppliers, competitors—to enhance project delivery.
• Lead business development activities, including proposals and thought leadership, working closely with practice Managing Directors and Senior Managers.

Qualifications and Skills

• Proven track record of delivering projects and driving business outcomes.
• Experience working in one or more retailers.
• Strong analytical, problem-solving and critical-thinking abilities.
• Leadership experience in the origination of new work and the sales process.
• Commercial management of consulting engagements.
• Ability to form strong client relationships at senior levels.
• Clear, concise communication and presentation skills.
• Experience in strategy consulting or strategy/transformation work at a retailer.
• Track record of delivering projects within scope, time, budget, and high ROI.
• Experience executing strategically important retail projects and translating strategy into day-to-day outcomes.
• Functional expertise in one or more of the following: customer & digital; stores; supply chain; commercial; product development; merchandising; operating model.
• Deep functional expertise in how retailers create value through technology, digital disruption, future trends, and innovation.
• Data fluency—analytical and logical thinking to solve client challenges.
• Knowledge of Agile ways of working and techniques such as Design Thinking.
• Ability to navigate challenging client situations and deliver positive resolution for both client and company.

Preferred Attributes

• Proven experience in strategy consulting, consulting, or strategy/transformation at a retailer.
• Experience delivering projects on agreed scope, time, and budget with high ROI.
• Experience executing strategically important projects in retail, bringing strategic objectives into daily outcomes.
• Functional expertise in at least one of the key areas listed above.
• Deep expertise in creating value through technology, digital disruption, and innovation.
• Data fluency and analytical thinking skills.
• Knowledge of Agile methodologies such as Design Thinking.
• Strong ability to handle complex client situations and achieve positive outcomes.

Benefits

• In addition to a competitive basic salary, you will have an extensive benefits package including:
• 30 days of vacation per year.
• Access to app-based fitness classes and discounts on a range of gyms.
• Private medical insurance.
• Three days leave per year for charitable work of your choice.
• We strive to help our people create the right work-life balance that allows them to realise their full potential.