At a Glance
- Tasks: Lead the delivery of AI systems and transform customer experiences at scale.
- Company: Accenture Song, the world's largest tech-powered creative group.
- Benefits: Vibrant work environment, training opportunities, and a global network of specialists.
- Other info: Join a team focused on growth, skill-building, and delivering iconic outcomes.
- Why this job: Make a real impact by shaping innovative AI solutions for clients.
- Qualifications: Experience in AI delivery and a passion for transforming customer service.
The predicted salary is between 75600 - 92400 £ per year.
London, Manchester, Edinburgh
We are Accenture Song, the world's largest tech-powered creative group. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful.
As an AI Delivery Tech Lead in Accenture Song Service, you will play a pivotal role in delivering AI systems at enterprise scale; shaping and delivering transformational customer platform solutions that take agentic products from prototype to production.
Our mission is to help our clients deliver exceptional human and agentic experiences that deliver simplicity, cost transformation, and an engine for growth. Every interaction is a moment to resolve, deepen trust, build loyalty, and demonstrate the brand promise when it counts most.
If you're looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you.
As a team, the Service practice sits within Accenture Song. Our vision is to deliver iconic client outcomes. A shared purpose for our people; to grow, to build new skills, and do our best work.
We focus on:
- Reinventing customer service across physical, digital/app-based and AI-powered channels
- Data-driven transformation across service to reduce cost and drive growth
- Designing future-ready service models, enabled by platforms, data and automation
- Embedding GenAI, intelligent automation and decisioning into customer service journeys and operations
AI Delivery Tech Lead, Song Service employer: Accenture UK & Ireland
Accenture Song is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation at the forefront of digital commerce. Located in London, employees benefit from a competitive salary, generous leave policies, and extensive health and wellbeing support, alongside opportunities for professional growth in cutting-edge AI technologies. With a commitment to flexibility and a collaborative environment, Accenture Song empowers its team to thrive while making a meaningful impact in the world of commerce.
