At a Glance
- Tasks: Configure and support enterprise applications, focusing on Microsoft Dynamics 365 CRM.
- Company: Join a forward-thinking tech company dedicated to innovation and collaboration.
- Benefits: Enjoy competitive pay, health perks, remote work options, and growth opportunities.
- Other info: Dynamic team environment with plenty of chances for career advancement.
- Why this job: Make a real impact by optimising technology solutions for businesses.
- Qualifications: Experience with Microsoft Dynamics 365 and SaaS applications is essential.
The predicted salary is between 60000 - 80000 £ per year.
About the Role
As a Packaged/SaaS Application Engineer, you will play a key role in configuring and supporting enterprise applications, with a focus on Microsoft Dynamics 365 CRM. You will drive system stability, optimize performance, and enable business outcomes by aligning technology solutions with organizational needs while ensuring scalability and reliability.
Key Responsibilities
- Configure and support packaged and SaaS applications to meet evolving business requirements
- Manage application releases, ensuring minimal disruption and adherence to quality standards
- Utilize APIs, standard tools, and low-code platforms to enhance system functionality and integration
- Collaborate with cross-functional teams to ensure seamless alignment between technology solutions and business objectives
- Analyze system performance, identify risks, and proactively implement improvements to maintain high availability
- Lead and contribute to team decisions, providing technical guidance and mentorship
- Drive continuous improvement initiatives in application configuration, deployment, and operations
- Document best practices and support knowledge‑sharing initiatives across teams
Required Qualifications
- Advanced proficiency in Microsoft Dynamics 365 Customer Relationship Management (CRM)
- Proven experience in configuring and supporting SaaS or packaged applications
- Strong understanding of application lifecycle management, release processes, and system integration
- Ability to analyze system performance and troubleshoot complex technical issues
- Experience working collaboratively with multiple teams in a fast‑paced environment
- Demonstrated ability to lead initiatives and contribute to strategic decision‑making
- Strong communication skills for effective stakeholder engagement
Preferred Qualifications (Optional)
- Intermediate proficiency in software platforms and low-code/no-code tools
- Experience in packaged development estimating and application integration
- Familiarity with SaaS testing methodologies and tools
- Exposure to enterprise-scale digital transformation initiatives
Packaged/SaaS Application Engineer in Penarth employer: ACCENTURE PTE LTD
At Accenture, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Packaged/SaaS Application Engineer, you will benefit from extensive employee growth opportunities, including mentorship and continuous improvement initiatives, all while working in a supportive environment that values diversity and inclusion. Our commitment to technology-driven solutions ensures that you will be at the forefront of digital transformation, making a meaningful impact on our clients' success.
