Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability. The role requires strong stakeholder management, experience with ITIL/V4, and a focus on governance, AI-enabled reporting, and proactive risk mitigation within a global services context.
Senior Client Service Delivery Lead, Cloud & AIOps employer: Accenture PLC
Accenture is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its teams. With a strong focus on employee growth, you will have access to extensive training and development opportunities, allowing you to advance your career in the rapidly evolving fields of Data and AI. Located in the UK, Accenture offers a vibrant environment where you can engage with diverse clients and projects, making a meaningful impact while enjoying a supportive workplace.
