Accenture Song, part of Accenture, is seeking a Salesforce Service Cloud Lead to drive customer service transformation in the UK, with London or Manchester locations. The role targets senior management level, blending strategy, technology and operating model redesign to deliver large-scale programs.
You will shape service cloud architectures, lead pre-sales and engage CIOs and platform leaders to deliver innovative omnichannel solutions leveraging Agentforce and AI.
Salesforce Service Cloud Lead — UK Transformation Leader in London employer: Accenture PLC
Accenture is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its teams. With a strong focus on employee growth, you will have access to extensive training and development opportunities, allowing you to advance your career in the rapidly evolving fields of Data and AI. Located in the UK, Accenture offers a vibrant environment where you can engage with diverse clients and projects, making a meaningful impact while enjoying a supportive workplace.
